Hy's Steakhouse Whistler

Review summary

1. E

   Emma

   Toronto1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Definitely not cheap. Good food. Table service of certain menu items is fun.
   

   Is this helpful?

2. OT

   OpenTable Diner

   Montreal2 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Nous avons pris homard: caoutchouc/ crabe cake 🫤 La cuisson des steak trop cuit Le maître du resto nous a enlevé les 2 menus principaux de la facture Très dispendieux Nous sommes des habitué de grands restaurants au Québec où nos factures peuvent s’élever rapidement mais la qualité est la Décevant Serveur très compréhensif 😊
   

   Hy's Steakhouse WhistlerResponded 4 days ago

   Thank you for providing your feedback on your recent dining experience with us at Hy's Steakhouse Whistler. I am sorry that your steak and experience, were not up to our usual high standards. I would appreciate the opportunity to discuss your experience with you directly. Please respond via email or by phone at 604-905-5555 and we will reach out to you at your convenience Thank you and we look forward to speaking with you soon Michael Kyle General Manager
   

   Is this helpful?

3. CG

   CarmineG

   Toronto9 reviews

   2.0

   Dined on March 5, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   To start Our server was very polite and friendly, but he did forget to bring the appetizer we ordered. Since our steaks came out we decided to cancel the appetizer at that point. My daughter and I had the bone in ribeye. Both steaks were full of gristle and extremely difficult to cut. Flavour was ok and the cook was fine but most of the steak was not edible. When the waiter came to clear the table he asked if he could take my plate as there was still a fair amount of uneaten steak. I told him he could take the plate because that part of the steak is full of gristle and not edible. I expected he would tell the manager about that but he just went on like i never mentioned it. I do know he heard me as he had made a facial reaction when I mention it. The bake potato was literally plain baked and they toss some sour cream and tiny bit of bacon and chives. My daughter had mashed potatoes. They were lukewarm and bland. At the end of the meal we had espresso. No sugar was brought to the table. By the time the waiter came around the coffee had cooled . I honestly can say being at hys in the past in Toronto that this meal was not anywhere close to the HY’s experience I have had in the past. When you pay $100 a steak you should get a quality cut of meat. I have had better cuts of meat from Costco. This was an extremely disappointing meal and very disappointing that our server didn’t acknowledge our issue with the steaks to the manager. I didn’t bother asking for a manager as I wanted to see if the server would do their job. If you read other reviews here that out negative they are very accurate. I have had much better steaks at the keg. Won’t be returning here. HY’s management if you want to comp my daughter and I a meal in Toronto then I will give you another opportunity but if not, this was my last visit. Plenty other places to get a good steak for less then $100
   

   Hy's Steakhouse WhistlerResponded on March 6, 2025

   Hello CarmineG Thank you for providing your feedback on your recent experience with us. We are sorry to hear that your evening did not live up to previous visits. If possible, could we discuss your concerns further? Please respond via email or phone at 604-905-5555 with the best manner in reaching you, and we will do so at your convenience Thank you Michael Kyle General Manager
   

   Is this helpful?

4. OT

   OpenTable Diner VIP

   Chicago1 review

   2.0

   Dined on March 4, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Our waiter was quite rude and they were out of ALL ribeyes.
   

   Hy's Steakhouse WhistlerResponded today

   Thank you for providing your feedback on your recent dining experience with us. I apologize that your service was not up to our usual high standards and that we did not have our full offering of steaks available during your visit I would appreciate the opportunity to discuss your experience with you directly. Please respond via email or by phone at 604-905-5555 and we will reach out to you at your convenience Thank you and we look forward to speaking with you soon Michael Kyle General Manager
   

   Is this helpful?

5. OT

   OpenTable Diner

   Alabama1 review

   4.0

   Dined on March 4, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food. Try the cheese biscuits!
   

   Is this helpful?

6. J

   John

   Fort Lauderdale3 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hy’s is Fantastic. Amazing food. Stellar service by our server Jason. Nice ambiance. Well-founded reputation as Whistler’s premier steakhouse. Highly recommended. Will be back!
   

   Is this helpful?

7. G

   George VIP

   Las Vegas72 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Hy's Whistler made us a great table side Caesar salad and the cheese toast was delicious. Main courses were served as ordered and piping hot. The steaks were perfect but the scallops and prawns could have used some more sauce. It's a classic steakhouse serving the classics really well, but we feel that the decor is dated and the TVs have to go.
   

   Is this helpful?

8. OT

   OpenTable Diner

   London1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service always amazing. Always consistent . Venue warm and inviting
   

   Is this helpful?

9. BS

   BuenoStuff

   Nashville14 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Starting when you walk through the door, the decor was on point with any of the best steakhouses I’ve been to. The hostess made us feel very welcome and checked our winter coats for us. We were sat at a cozy window table with ample lighting for my 54 year old eyes to read the menu. Erinne, our waitress, was from Ireland and was very friendly yet professional, and explained all of the specials of the day (with that awesome Irish accent). Great wine selection, and their famous cheese toast was a must have if you aren’t watching carbs. My better half had the Filet a la Hy’s and said it was one of the best steak dishes she’s ever had. I had the 8 ounce filet, and it was cooked perfectly and seasoned to perfection. We had no room for dessert, but I will be coming back for the bananas foster at some point. While pricing was on par with the high end steakhouse market, this was probably the best overall value that I’ve ever had. I highly recommend you give Hy’s a try… and ask for Erinne (pronounced Erin)!
   

   Is this helpful?

10. M

    Melanie

    Greater Boston2 reviews

    3.0

    Dined on February 26, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Unfortunately, they didn’t have any bone in cuts to try so we were limited to choose between filet and NY strip; My filet wasn’t great. Sides and apps were good but the cacio e pepe pasta was just a peppery mac and cheese.
    

    Hy's Steakhouse WhistlerResponded on March 1, 2025

    Hello Melanie Thank you for providing your feedback on your recent dining experience with us at Hy's Steakhouse Whistler. We are sorry to hear that your evening did not meet expectations. If possible, could we discuss your concerns further? Please respond via email or by phone at 604-905-5555 with the best manner in contacting you, and we will reach out at your convenience Thank you and we look forward to speaking with you soon! Michael Kyle General Manager
    

    Is this helpful?