Hy's Steak House - Waikiki

Review summary

1. R

   Richard

   VIP

   Charlotte

   15 reviews

   5.0

   15 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hy's has always been my favorite place to eat in Waikiki. Fantastic service and food, beautiful ambiance and a strict dress code. Highly recommend.
   

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2. S

   Sharon

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food & and service. Excellent recommendations
   

   Hy's Steak House - WaikikiResponded 1 day ago

   Aloha Sharon, Thank you for sharing your experience of excellent food & service! We look forward to providing more recommendations at your next dining event, or next Happy Hour reservation!
   

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3. K

   KISU

   Hawaii

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   We visited Hy's Steakhouse during our honeymoon, hoping for a special dinner, but it turned out to be a disappointing experience. The food was just okay—nothing particularly memorable. However, the real issue was the service. While the food came out quickly, the staff were incredibly rude and unfriendly. There was no sense of genuine care or hospitality, and their lack of basic courtesy left a bad impression. What was supposed to be a celebration turned into a frustrating evening. If you’re looking to create special memories, I’d recommend choosing somewhere else.
   

   Hy's Steak House - WaikikiResponded 1 day ago

   Aloha Kisu, Congratulations on your Honeymoon! Thank you for bringing this to our attention. We strive to provide the best experience to each of our guests, and we deeply apologize for the unfriendly service we provided. As we strive to continue the same excellence that many have enjoyed, please know that your comments have been shared with our team, and we are actively addressing the service issues to ensure that future guests receive the attentive, courteous service we pride ourselves on. We would appreciate it if we could further inquire to ensure we are remedying any possible issues.
   

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4. W

   William

   VIP

   Hawaii

   23 reviews

   5.0

   23 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great ambience. Great service. We shared the filet mignon, and it was very good, but was over-smoked (very, very smoky, the smokiest meat I've ever eaten). We loved the lychee non-alcoholic drink, the crab cake, the fois gras, and the bananas foster dessert! Great service!
   

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5. R

   Richard

   VIP

   Hawaii

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I normally order the half rack but our Captain, Brett, let me know about a special. I think it was called a Sher ribeye and he described it as somewhere between USDA Prime and Wagyu. I tried it and it was, without a doubt, the best steak I have ever had! The dining room was quite busy and Brett was all over the place but, as usual, he provided amazing service. I noticed that even from the far side of the dining room, he is aware of what is going on and what is needed at every one of the tables he was overseeing. Outstanding professionalism!
   

   Hy's Steak House - WaikikiResponded 2 days ago

   Aloha Richard, Thank you for taking the time to share your experience with us! Your feedback motivates us to keep delivering exceptional service.
   

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6. K

   Kathi

   Grand Rapids

   13 reviews

   5.0

   13 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best steak house on Oahu. Old world charm still exists. Service impeccable. We return each year when we are on Oahu.
   

   Hy's Steak House - WaikikiResponded 2 days ago

   Aloha Kathi, Your kind words have brought smiles to our faces! We're delighted that you enjoyed our food and service.
   

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7. o

   omar

   New York City

   4 reviews

   1.0

   4 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Absolute terrible experience I’ve come here so many times before to celebrate special occasions This birthday occasion was absolutely awful. Service was lacking and for $200 I’ve had much better cuts of steak. Do yourself a favor go to one of the other steakhouses in Waikiki. This is a total rip off. 
   

   Hy's Steak House - WaikikiResponded 1 day ago

   Omar, I'm very sorry to hear about your experience with us! We hope you accept our deepest apologies in failing to provide a memorable evening for your girlfriend's birthday. We have been and will always strive to be your first choice for special-occasion dining experiences in O'ahu. We thank you for your open and honest feedback, so we can be aware of and remedy any issues in the future. Please look for our follow-up message to further inquire about how we can be better for you and all future guests.
   

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8. R

   Robert

   Chicago

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Be mindful of their dress code. Beach attire will NOT work here. That said, a great dining experience.
   

   Hy's Steak House - WaikikiResponded 2 days ago

   Aloha Robert, Thank you for your review!
   

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9. S

   Stephen

   Hawaii

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, great service. Our waiter Jerrell and his staff was excellent.
   

   Hy's Steak House - WaikikiResponded 2 days ago

   Aloha Stephen, Your glowing review brightened our day! We're grateful for your support and glad you had a great time at our restaurant.
   

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10. J

    Jeff

    New York City

    11 reviews

    5.0

    11 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Phenomenal service with food to match, which is not too common these days. But Hys is always consistent and a great place to go to celebrate anything and everything!!
    

    Hy's Steak House - WaikikiResponded 1 day ago

    Jeff, we're happy to hear you enjoyed phenomenal service provided by our own, Dayle! We always strive to provide exceptional service and quality, and are happy our consistency has been noticed. We look forward to being a part of your next dining event.
    

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