House of Prime Rib

Review summary

1. F

   Faisal

   San Diego

   1 review

   4.0

   1 review

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Salad was amazing, bread was mediocre, along with the baked potato. Mashed potato was quite a delight. I ordered the house cut, it was miraculous, very juicy, and tender, I barely used the knife really. Service was amazing and very hospitable, however had its slow moments, not a wonder with such a crowd and number of full tables. Patience and manners should be kept in mind when dealing with the lovely staff.
   

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2. J

   John

   San Francisco

   4 reviews

   vip
   5.0

   4 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love eating at House of Prime Rib. Excellent food and one of family favorites!
   

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3. A

   Alan

   San Francisco

   3 reviews

   2.0

   3 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   Arrived about 10-15 minutes before our reservation time and checked-in at the front; was told that they were waiting for a table to open up in the Octagon Room; so we waited about 15 minutes before our name was called to be seated. We were not seated in the Octagon Room as requested in my reservation that was booked a year in advance; even though there was an empty table in that room. We were sat in the back room where the restrooms are located; which is not very well lit and darker than the rest of the areas in the restaurant. Our server did not ask if we were here to celebrate anything (yes we were here for a Birthday). Service took a long time for us to order as it seems that waiters are now serving multiple tables at once. The King Henry cut has now been reduced to half its size of what I was used to getting when ordering this slice; which is very very disappointing. We were also not offered any cornbread, even though we saw two of the larger tables get offered right in front of us. As each year passes, the level of service becomes very inconsistent, the second slice offered becomes smaller and smaller. The most disappointing part of the evening was not being offered anything for celebrating a Birthday; which we usually get a sorbet every year.
   

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4. A

   Antoinette

   San Francisco

   18 reviews

   vip
   4.0

   18 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Really good. Never disappoints. The food is always consistently good.
   

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5. D

   Daniel

   San Francisco

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   I’ve been to House of Prime Rib many times, but never went this late. The food was awesome. I feel like the Henry cut did get smaller, but was still pretty delicious. We did feel like we were getting rushed trying to get our orders in and last cuts. Even the Chef looked pretty irritated towards the end of the night. I still would recommend this place, but I suggest not going on the last reservation time slot.
   

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6. O

   Omar

   San Francisco

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We were a party of 6 and 3 ordered king Henry cuts and 3 house cuts. When the prime rib came out they were all the same size except the king Henry had the bone attached. That was pretty disappointing. I guess you pay extra for the bone that you can’t eat. :( on top of that…the waiter splashed salad dressing on my son’s new coat. For the amount of money we paid and experience. We won’t be going back.
   

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7. M

   Micky

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Price went up a bit but still worth going. Great service. Delicious steak. Beautiful place to have a dinner. Had a great family time!
   

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8. A

   Alejandra

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience. We had a reservation over at fuego de chao-SF and they had over 50 tables / families waiting with reservation in the waiting area, what a great way to ruin someone’s family holiday dinner.
   

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9. S

   Silvia

   Chicago

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Waiter could’ve been a bit more friendly vs transactional
   

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10. F

    Foodlover86

    San Francisco

    7 reviews

    5.0

    7 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We come to HOPR every Thanksgiving, it is our annual family tradition. We are never disappointed. The service couldn’t be better, the food is consistently outstanding, and the overall experience is amazing . I highly recommend HOPR
    

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