Headwaters Restaurant at Millcroft Inn & Spa

Review summary

1. H

   Helen

   Toronto

   4 reviews

   vip
   2.0

   4 reviews

   Dined on November 9, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   The food was not fresh. The short ribs we had were dry and served lukewarm. Not worth the price. Although we’ve come here times in the past, i think it’s past its prime.
   

   Headwaters Restaurant at Millcroft Inn & SpaResponded 2 days ago

   Dear Helen, Thank you for taking the time to share the details of your most recent dining experience. Our guests' feedback is truly appreciated, and we are committed to improving our service standards. Please be sure that we are already taking the proper measurements to improve the dish in the future. We hope to see you again in the near future.
   

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2. D

   Denise

   Toronto

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious, service was excellent, great table layout not to crowded
   

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   Headwaters Restaurant at Millcroft Inn & SpaResponded 2 days ago

   Hi Denise, Thank you for the 5-stars! We are so happy that you enjoyed your time with us, it is our pleasure to serve you. We hope you visit again soon. Keep an eye in the winter for a few special events that are coming up. The Winterlicious Menu, starts on November 25th and runs until December 13th. Lunch time only 12pm to 2:30pm. We hope to see you then.
   

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3. N

   Nauman

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our visit to Headwaters restaurant. The service was great and the food was amazing. I will certainly return.
   

   Headwaters Restaurant at Millcroft Inn & SpaResponded 2 days ago

   Dear Nauman, We thank you for taking the time to share your comments on OpenTable. We are delighted to know that you have enjoyed your meal with us at the Headwaters Restaurant. We will share your comments with our team. Thank you so much for choosing Headwaters Restaurant at the Millcroft Inn & Spa. We look forward to welcoming you back soon. Best Regards, Jeffrey Bursey, Food & Beverage Manager
   

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4. R

   Ryan

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Awesome meal for our anniversary. Food was excellent. Pricey. Nice romantic restaurant. Service terrific; Fred was an excellent waiter. Nice to go for a special night.
   

   Headwaters Restaurant at Millcroft Inn & SpaResponded 2 days ago

   Dear Ryan, We thank you for taking the time to share your comments on OpenTable. We are delighted to know that you have enjoyed your meal and that Fred was able to make your Anniversary special here at the Headwaters Restaurant. We will share your comments with Fred and the team. Thank you so much for choosing Headwaters Restaurant at the Millcroft Inn & Spa. We look forward to welcoming you back soon. Best Regards, Jeffrey Bursey, Food & Beverage Manager
   

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5. C

   Cathy

   Toronto

   1 review

   2.0

   1 review

   Dined on October 19, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   The spa experience was good. Unfortunately the restaurant experience was very disappointing. There was nowhere to have a drink before dinner, not sure if that was because there was a wedding going on, or because the dinging room did not open before 5:00. The view of the waterfall from our table was mesmerizing and the staff were very welcoming. Unfortunately, the meal was disappointing and overpriced. We ordered the beef tenderloin, which came with one small carrot and one mini sliced potato. Regretfully, I would have to say that I would not come back there because of the dining experience.
   

   Headwaters Restaurant at Millcroft Inn & SpaResponded 2 days ago

   Dear Cathy, Thank you for taking the time to share the details of your most recent dining experience. Our guests' feedback is truly appreciated, and we are committed to improving our service standards. Our Headwaters Lounge is open from noon till 11 pm everyday. I am not sure if the wedding took up most of the tables at the time you arrived. It is great to hear that the staff were amazing and I will share that with my team. Please be sure that we are already taking the proper measurements to improve the dishes in the future. We hope to see you again in the near future.
   

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6. L

   Laurie

   Toronto

   7 reviews

   4.0

   7 reviews

   Dined on October 13, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Headwaters was really lovely. We stayed at Millcroft for our anniversary as a quick overnight. The food (taste) and service was incredible. The amount of food you get for price could be improved but was really good. We were unfortunately not seated at the best table, there were bright lights shining in our faces but they did dim/turn them off when we asked. All in all, would recommend to go and experience it at least once.
   

   Headwaters Restaurant at Millcroft Inn & SpaResponded 2 days ago

   Dear Laurie, We thank you for taking the time to share your comments on OpenTable. We are delighted to know that you have enjoyed your anniversary meal with us at the Headwaters Restaurant. We will share your comments with our team. Thank you so much for choosing Headwaters Restaurant at the Millcroft Inn & Spa. The next time you book the tables over the waterfall is call the POD. Call the hotel directly and we will try our best to get you in there. Thank you for recommending us to your friends and family. We look forward to welcoming you back soon. Best Regards, Jeffrey Bursey, Food & Beverage Manager
   

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7. R

   Robert

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a hidden treasure. If you find it keep it quiet....LOL It's absolutely a fantastic meal every time Servers are wonderful The entire experience is absolutely great
   

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   Headwaters Restaurant at Millcroft Inn & SpaResponded on October 9, 2024

   Good day Robert, Thank you for your review. We are a hidden gem in the heart of Caledon. I am glad to hear that the servers and food was fantastic. We can 't wait to see you again.
   

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8. J

   Jennifer

   Toronto

   7 reviews

   3.0

   7 reviews

   Dined on September 21, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Disappointed …..very expensive for what you are presented with.
   

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9. K

   Kristy

   Toronto

   1 review

   1.0

   1 review

   Dined on September 8, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   We've made reservations looking for a fine dining experience. When we arrived the manager made awkward joke about the restaurant being closed and then asked us for ID to enter. We didn't really understand him at first so we were unsure what was going on. He then let us to a table in the back corner the Ambiance was ancient it was dark it felt dingy we were then told that we could not have the restaurant menu and that we were eating from a Bistro menu off a printed piece of paper. Since we'd spend the entire day at the spa we had already had the first two snacks on the list a few hours prior. At this point we just decided to leave. I understand this is a Vintage Hotel where you are expecting things to be old but this was not old and Classic this was old and uninviting in my opinion.
   

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10. N

    Normand

    Ottawa

    7 reviews

    5.0

    7 reviews

    Dined on August 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing food and spectacular service by Fred. Very good choices of drinks and fun ambiance.
    

    Headwaters Restaurant at Millcroft Inn & SpaResponded on October 9, 2024

    Hi Normand, Thank you for the 5-stars! We are so happy that you enjoyed your time with us, it is our pleasure to serve you. We will let Fred know and hope you visit again soon.
    

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