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Hard Rock Cafe - Key West, Key West, FL

Hard Rock Cafe - Key West

4.3
4.3
482 Reviews
$30 and under
American

Make a reservation

2 people
7:00 PM
Booked 16 times today
Experiences are available.
  • Charming
  • Kid-friendly
  • Great for craft beers
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Order delivery or takeout

Private dining

Private dining

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Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of operation
    Mon–Fri, Sun 11:00 am–11:00 pm Sat 11:00 am–2:00 am
  • Phone number
    (305) 293-0230
  • Payment options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Chef Jeff Victor
  • Catering
    Please email keywestsales@hardrock.com about our off-site catering options for your next event!
  • Private party facilities
    Hard Rock Cafe Key West would like to host your celebration by creating an unforgettable experience in our eclectic and unconventional venue located in the heart of downtown Key West! Hard Rock Cafe Key West’s exceptional service will have you partying like a rock star in true Key West style!
  • Private party contact
    Jaycee Saldo Giddens: (305) 293-0230
  • Neighborhood
    Key West
  • Cross street
    Caroline St.
  • Parking details
    Metered parking is available on Duval Street.
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
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Experiences

  • Celebrate Together this Holiday Season

    Dec 1, 2024 - Jan 1, 2025
    Hard Rock Cafe Key West offers our signature Holiday Menu this December, featuring a two or three course menu with exciting new offerings and holiday themed cocktails.
    Celebrate Together this Holiday Season Photo
  • Celebrate Christmas Day with Us!

    Dec 25, 2024 only
    Hard Rock Cafe will be open on Christmas Day and welcome you to celebrate with our family, starting at 11am. We are offering our regular menu along with our special Holiday Menu offerings. Reservations are encouraged and walk in's are welcome!
    Celebrate Christmas Day with Us! Photo
  • New Year's Eve Celebration

    Dec 31, 2024 only
    Ring in 2025 with your friends at Hard Rock Cafe Key West! Enjoy 1/2 priced appetizers from 10pm to 1am. Live music and festivities galore!
    New Year's Eve Celebration Photo

What 482 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.4Service
  • 4.2Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Key West / Florida Keys

    Kid-friendly

  • Key West / Florida Keys

    Lively

  • Florida Keys - Monroe County

    Kid-friendly

  • Florida Keys - Monroe County

    Lively

Review summary

AI-generated from verified diner reviews
At Hard Rock Cafe - Key West, guests enjoy "great service" and a central location. The menu offers classic Hard Rock flavors, with highlights like the "phenomenal" key lime pie. While some found the atmosphere needing a refresh and music selection lacking, "friendly" staff and "amazing" customer service often shine through.
482 Reviews
  1. Diane

    Detroit

    8 reviews

    4.0

    8 reviews

    Dined on December 7, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Food very good and consistent. Service a tab pit slow but mgt was sure to check on us. Please serve side salad before meal is served. Huge pet peeve of mine; at least ask if salad is preferred first.
    Hard Rock Cafe - Key WestResponded on December 8, 2024
    Thank you for your visit. We appreciate your feedback and will use that as a coaching guide for our team. We hope you will visit us again soon. Kim

    Is this helpful?

  2. Jack

    Key West

    2 reviews

    2.0

    2 reviews

    Dined on November 28, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2
    Came for my son’s birthday. We were seated upstairs. The only ones at the time. Seemed barren and our server was the bartender. Very unimpressed!
    Hard Rock Cafe - Key WestResponded on December 5, 2024
    I'm sorry your visit fell short of our usually high standards. We strive to offer some of the best service the industry has to offer with experiences that Rock. We hope you will give us another try and see something different. Thank you for your feedback.

    Is this helpful?

  3. Nicholas

    Charleston

    6 reviews

    4.0

    6 reviews

    Dined on November 26, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    We wanted to visit the Hard Rock Cafe because well it’s a Hard Rock Cafe! The food was traditional hard rock but the key lime pie was phenomenal. Probably one of the best we’ve had in the keys and we had at least 10. Highly recommend!!! We were let down by the music though, there was no hard rock music playing :/. It was ed Sheron and Taylor swift type pop…
    Hard Rock Cafe - Key WestResponded on November 28, 2024
    Chef Ricardo makes a fantastic Key Lime pie in house here daily. We are so glad you got the chance to experience that for sure! Sorry you didn't enjoy the music while you were here. Hard Rock is ever evolving, and each generation is different. While we stick to our original theme that is Rock. We also play different types of genre music. Nevertheless, thank you for joining the Hard Rock family. We hope to see you again. Kimberly Sewell- General Manager

    Is this helpful?

  4. Claudia

    Key West

    2 reviews

    4.0

    2 reviews

    Dined on October 31, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Unsere Bedienung war sehr freundlich und bemüht um uns, die Spare Ribs ausgezeichnet, der Burger auch gut. Der Empfang mäßig freundlich, weil wir gebeten haben bereits früher da bleiben zu können. Das Lokal war bis auf wenige Plätze leer. Gesamt: nette Erfahrung muss man aber nicht unbedingt wiederholen
    Hard Rock Cafe - Key WestResponded on November 1, 2024
    Thank you for your recent visit and rating. We appreciate the detailed feedback as well. We hope you will visit us again soon. Kimberly Sewell-Managing Partner

    Is this helpful?

  5. Mark

    Newcastle

    1 review

    5.0

    1 review

    Dined on October 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service, pleasant staff and enjoyable meals without hassle when substitution requested!
    Hard Rock Cafe - Key WestResponded on October 28, 2024
    Thank you for your recent visit and 5 star rating. We hope you will visit us again soon. Kimberly Sewell-Managing Partner

    Is this helpful?

  6. Todd

    Las Vegas

    1 review

    5.0

    1 review

    Dined on October 20, 2024

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    They originally didn’t seat us where we requested. On our reservation. When the table opened up, they moved us and were very accommodating. Very friendly staff. Couldn’t have been nicer.
    Hard Rock Cafe - Key WestResponded on October 23, 2024
    Thank you for your review, Todd. It was so nice speaking with you and your wife on your visit. Again, I'm sorry we didn't have the table originally, but I'm thrilled to hear we were able to make it up to you. I hope you both had a wonderful anniversary trip! Lesley Smith, Operations Manager

    Is this helpful?

  7. Jennifer

    Key West

    1 review

    5.0

    1 review

    Dined on October 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was delicious. Our server Melissa was outstanding! Thank you!
    Hard Rock Cafe - Key WestResponded on October 15, 2024
    Thank you for your recent visit and 5 star rating. We hope you will visit us again soon. Kimberly Sewell-Managing Partner

    Is this helpful?

  8. William

    Key West

    1 review

    1.0

    1 review

    Dined on September 14, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1
    Poor A/C far to hot inside food poor everything smothered in sause draught beer flat would definitely not recommend very poor people banging into your seat to get to bar not a pleasant experience definitely gone downhill since my last visit
    Hard Rock Cafe - Key WestResponded on September 15, 2024
    Thank you for your review regarding your recent visit. Your feedback is very valuable to us. Please be assured that we take your comments seriously and have already begun to use them to build a better experience for all of our guests. Hard Rock strives to combine a casual dining environment, outstanding service and a fun atmosphere. I apologize that your visit fell short of our usual high standards and failed to meet your expectations.

    Is this helpful?

  9. Sabrina

    VIP

    West Palm Beach

    3 reviews

    3.0

    3 reviews

    Dined on September 13, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 2
    This location could use a renovation to make it more open and inviting. Food was ok, but has a tourist vibe. The communication with the manager was excellent with our request for a large party accommodation.
    Hard Rock Cafe - Key WestResponded on September 16, 2024
    Thank you for your recent visit and positive rating. We hope you will visit us again soon. Kimberly Sewell-Managing Partner

    Is this helpful?

  10. Christian

    Munich

    4 reviews

    5.0

    4 reviews

    Dined on August 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    For us the best Hard Rock Café we visited the last years, absolute unique
    Hard Rock Cafe - Key WestResponded on August 30, 2024
    Thank you so much for your positive comments about your visit to Hard Rock Key West! We'd love to have you back and look forward to your next visit. Rock on! Lesley Smith Operations Manager

    Is this helpful?

FAQs

Hard Rock Cafe - Key West offers takeout which you can order by calling the restaurant at (305) 293-0230.

Hard Rock Cafe - Key West is rated 4.3 stars by 482 OpenTable diners.

Hard Rock Cafe - Key West does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 16 times today
Experiences are available.

Order delivery or takeout

Google Map for Hard Rock Cafe - Key West

313 Duval St, Key West, FL 33040

Additional information

  • Cross street
    Caroline St.
  • Neighborhood
    Key West
  • Hours of operation
    Mon–Fri, Sun 11:00 am–11:00 pm Sat 11:00 am–2:00 am
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Metered parking is available on Duval Street.
  • Payment options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Executive chef
    Chef Jeff Victor
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
  • Phone number
    (305) 293-0230
  • Catering
    Please email keywestsales@hardrock.com about our off-site catering options for your next event!
  • Private party facilities
    Hard Rock Cafe Key West would like to host your celebration by creating an unforgettable experience in our eclectic and unconventional venue located in the heart of downtown Key West! Hard Rock Cafe Key West’s exceptional service will have you partying like a rock star in true Key West style!
  • Private party contact
    Jaycee Saldo Giddens: (305) 293-0230
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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