Hard Rock Cafe - Berlin

Review summary

1. N

   Nikita-Jade

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely lovely experience. The staff were incredibly welcoming and friendly. Especially Felix who was the sweetest waiter. The food was quick to arrive and was delicious. We had a lovely time.
   

   Hard Rock Cafe - BerlinResponded today

   Dear Nikita, Thank you for your lovely review! We're thrilled you had a great time and will pass your kind words on to Felix. We hope to welcome you back soon Hugo Mora Assistant General Manager Hard Rock Cafe Berlin
   

   Is this helpful?

   Report
2. B

   Bo

   Berlin

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   It was great to be back, very nice and not so many people so there was plenty of room
   

   Is this helpful?

   Report
3. M

   Marco

   Berlin

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Es war ein toller Restraurantbesuch,tolle Atmosphäre und das Essen war auch super....nur leider ist das Essen schon schnell kalt,aber dennoch gut geschmeckt....Preis ist wirklich teuer,aber für einmalige Besuch ist ganz ok
   

   Is this helpful?

   Report
4. K

   Kristof

   Berlin

   2 reviews

   vip
   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   Ich habe zu 18:30 reserviert und musste trotzdem 20 min warten, war wohl etwas überbucht.
   

   Hard Rock Cafe - BerlinResponded 2 days ago

   Vielen Dank für Ihr Feedback. Wir entschuldigen uns für die Wartezeit und werden daran arbeiten, dies in Zukunft zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!"
   

   Is this helpful?

   Report
5. C

   Ciaran

   Yorkshire

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great experience always, staff were excellent and quick food service.
   

   • 
   • 

   Hard Rock Cafe - BerlinResponded 2 days ago

   Thank you for the fantastic review! We're thrilled you enjoyed the experience and our team's service. See you again soon
   

   Is this helpful?

   Report
6. S

   Sven

   Berlin

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sehr gute Bedienung. Toller Service und schönes Ambiente. Immer wieder gerne dort.
   

   Hard Rock Cafe - BerlinResponded 2 days ago

   Vielen Dank für die tolle Bewertung! Wir freuen uns, dass Ihnen Service, Ambiente und Bedienung gefallen haben. Bis bald bei uns im Hard Rock Cafe!
   

   Is this helpful?

   Report
7. J

   James

   N. Ireland

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely food, lovely waitress, fantastic atmosphere. All let down by the staff and his friend in the hard rock cafe shop. Whilst i collected my jacket, a friend wearing a navy blue rab jacket who appeared to be a close friend/associate to the employee in the shop made multiple in- appropriate sexually harassing remarks to my girlfriend as we collected our premium glasses. My girlfriend was extremely offended and i was let down as it was a treat. The employee did not challenge his friend and continued to converse with his friend even after the comments had been made to my girlfriend, a paying customer!
   

   Is this helpful?

   Report
8. N

   Nic

   New York City

   1 review

   5.0

   1 review

   Dined on December 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great staff, lovely food. Usual fun experience from a Hard Rock Cafe. Impressive language skills. Thanks for treating us like the most important customers of the day 👏🏻👏🏻👏🏻
   

   Hard Rock Cafe - BerlinResponded 7 days ago

   Hi Nic, Thank you for your wonderful review! We're thrilled you enjoyed the food, atmosphere, and our team's service. It was a pleasure treating you like the VIPs you are! Hugo Mora Assistant General Manager
   

   Is this helpful?

   Report
9. E

   Errol

   Newcastle

   3 reviews

   4.0

   3 reviews

   Dined on November 30, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Tables are a little bit more crammed in than in other Hard Rock Cafes we've been in. Otherwise it is exactly as you would expect from Hard Rock. Good food, good service and lots of memorabilia.
   

   Hard Rock Cafe - BerlinResponded on November 30, 2024

   Hi Errol, Thank you for your feedback! We're glad you enjoyed the food, service, and memorabilia. We'll take your comment about the seating into account to keep improving. Hope to see you again soon! Hugo Mora Assistant General Manager Hard Rock Cafe Berlin
   

   Is this helpful?

   Report
10. S

    Stefan

    Berlin

    1 review

    5.0

    1 review

    Dined on November 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    great burgers, great ribs, friendly service, a bit noisy, but that's expected. The selection of beers could be better .
    

    Hard Rock Cafe - BerlinResponded on November 30, 2024

    Dear Stefan, Thank you for your feedback! We're glad you enjoyed the food and service. We'll keep the beer selection in mind for future improvements. Hope to see you again soon! Hugo Mora Assistant General Manager Hard Rock Cafe Berlin
    

    Is this helpful?

    Report