Five Crowns

Review summary

1. A

   Arlene

   VIP

   Orange County

   91 reviews

   5.0

   91 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful meal Excelllent service Bus boy efficient Dinner served in a timely manner Unlike my last visit
   

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2. H

   Howard

   Orange County

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service was amazing, courteous and they made us feel welcome.
   

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3. S

   Susan

   VIP

   Orange County

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   I was disappointed that my steak came out too well done and others were undercooked.
   

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4. D

   Dan

   Central Coast

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 4

   Purchased gift card 2 weeks ago and the restaurant would not honor our gift cards.
   

   Five CrownsResponded 5 days ago

   It's concerning to hear about the situation with the gift card, Dan, as our goal is to ensure a seamless experience for our guests. Please reach out by calling the restaurant directly so we can address the matter promptly. Thank you for bringing this to our attention.
   

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5. D

   Deborah

   Central Coast

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had the most amazing waitress tonight. Had a wonderful warm smile and we had a great connection with her. She made the evening a very special one for our 47th Anniversary. The food was as delicious as we remembered. We haven’t been there for over 30 years.
   

   Five CrownsResponded 5 days ago

   Deborah, we're thrilled to hear about your delightful evening celebrating your 47th Anniversary with us! We're also glad our food lived up to your memories after all these years. We appreciate you sharing this memorable experience and look forward to welcoming you back again soon!
   

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6. S

   Scott

   Washington DC

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been dining here for 52 yrs. It is still great!
   

   Five CrownsResponded 6 days ago

   It's wonderful to know, Scott, that after 52 years of dining with us, you continue to enjoy your experiences! Your long-standing support means the world to us, and we're thrilled to keep serving you.
   

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7. S

   Sue

   Orange County

   4 reviews

   3.0

   4 reviews

   Dined on January 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   I ordered the Crown cut prime rib It was very good. However it came with the incorrect side dishes. I ordered the cream spinach and corn. I was served creamed spinach and mashed potatoes. The server Vickie brought me an order of cream corn. My husband ordered the pork chop. It was well over cooked. He did not enjoy it. Our friend who was with us is vegan. There were no options for her to order. She had the 5 Crown salad without bacon and cheese. She ordered the squash which was served with cheese. The other which I cannot remember the name of it came with butter. She sent both back and had nothing else to eat. The server said she had told the galley to prepare both vegetables vegan style but that did not happen.
   

   Five CrownsResponded 7 days ago

   Sue, thank you for sharing your experience with us. Your feedback regarding the incorrect side dishes, the pork chop, and your friend's vegan options will be shared with our team to ensure improvements are made. We strive to provide a variety of dishes to accommodate all dietary preferences and are concerned that your experience fell short. We appreciate you bringing these concerns to our attention. Please reach out to us by calling the restaurant so we can address. Thank you.
   

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8. H

   Heather

   VIP

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience with great food and drinks! Will be back
   

   Five CrownsResponded 7 days ago

   Heather, we're thrilled to hear you had such a wonderful experience with us! Thank you for your kind words, and we look forward to welcoming you back soon.
   

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9. N

   Natalia

   San Diego

   1 review

   5.0

   1 review

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Family favorite for special occasions. Grandparents love it and now grand kids want to celebrate their birthdays here.
   

   Five CrownsResponded 7 days ago

   Natalia, we're absolutely delighted to be a part of your family's special occasions! We look forward to creating more memorable experiences for you and your loved ones!
   

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10. A

    Ana

    VIP

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on January 5, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    First, I want to say our food and the ambiance was great. The prime rib and fixings are always consistently good when going there. That said, the aggressive upselling by our server made the experience a little uncomfortable. This is not a reflection on the place but the server, as I’ve never experienced that by other servers there before. Not only that but I used a $50 gift card to pay for part of the meal. It literally says $50 on the front of the card. He charged only $25 on the card and kept the card. When I asked for the card back he did apologize and said he didn’t realize it was for $50. Not sure how when we told him $50 on that card, and it said $50 on the card. Could have been an innocent mistake but our whole table got the same feeling that it was a ploy and he thought I wouldn’t notice. This experience is why I didn’t leave five stars.
    

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