Fire at the Ridge

Review summary

1. N

   Nicole

   Atlantic City

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Server was nice, food was ok..one of our dishes had to be sent back 3 times due to being cold. Grinch was fun
   

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2. A

   Ashley

   Philadelphia

   1 review

   2.0

   1 review

   Dined on December 8, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We went for Brunch with Santa, and it was our first time. The location is nice, nothing super fancy, but for a restaurant at a ski resort, we liked it. The service was pretty bad. We had to ask for our waitress multiple times, including to get more coffee, and waited for about 30 mins before ordering. We were also seated away from the area with Santa, which we weren’t too worried about… but halfway through our meal, a children’s birthday party began in the adjacent room, changing the atmosphere completely. It got loud and being the only table in that space, we felt very secluded and forgotten about (notably having to ask for our waitress to attend to our table). The food was average, not the best we’ve had and certainly nothing to rave about. We decided we wouldn’t return unless for convenience of skiing at the resort.
   

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3. J

   Jill

   New York City

   18 reviews

   vip
   1.0

   18 reviews

   Dined on December 7, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had a reservation but there was no one to check us in and the staff seemed stressed. Someone finally told us she would have to seat us upstairs like it was a bad thing. Well, it meant that they really don’t have staff for upstairs. After a half hour with no water or the glass of wine we ordered, we left. This place likely was understaffed and needs management but it was not a good experience and we won’t be going back.
   

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4. C

   Chris

   New York City

   2 reviews

   vip
   2.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   The service was poor and the food mediocre. Have a hamburger. You may have better luck.
   

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5. C

   Catheann

   Connecticut

   1 review

   4.0

   1 review

   Dined on November 28, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was great but it was buffet style and the staff could not keep up with the food so there was some items that where not out on the buffet table and you needed to wait for the food to be refilled. Staff was friendly but seemed to be over whelmed by how many people they had attending.
   

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6. A

   Amber

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   We went for Thanksgiving as a family of 9 and had perfect seating right in front of the buffet. After being told that we were going to be greeted by our server we were not greeted by our server for another 15-20 minutes and in that time already eaten our first plate and did not have a beverage. We asked the manager if someone could come over and he said yes and we still waited. Eventually we got our drinks ( including water). Then we ready to leave and we did not see our server, we asked another server and they said yes we can get the check and they did not bring it over, then we told the manager and after 20 minutes of waiting for the server to come back we got the bill and paid online. The food was delicious however the service was not good, as we saw our server two times in the two hours that we were there.
   

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7. W

   William

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanksgiving 2024 Ontime reservation. Excellent selection of all the traditional food you expect and then some. Service was fantastic and will definitely be back.
   

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8. OT

   OpenTable Diner

   New York City

   1 review

   2.0

   1 review

   Dined on November 28, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   although the overall spread was good most of the trays were close to empty & most of the food was cold. Also did not appreciate a large group auto 20% tip on a party of 2 when I got all of my own food, being a buffet.
   

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9. E

   Emily

   New York City

   1 review

   5.0

   1 review

   Dined on October 20, 2024

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 4

   Good food, service and atmosphere. Friendly waitstaff.
   

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10. C

    Cheryl

    Connecticut

    1 review

    1.0

    1 review

    Dined on October 12, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Not a good experience. Had a reservation. No host when we got there. Had to find an employee to ask what to do. Ended up sitting at the bar. Waited 10 minutes before we were acknowledged and given menus. Other people started coming in and we had to ask if we could order a drink and the waitress was rude and clearly annoyed by our presence. Waited 5 more minutes then walked out. Won’t be back
    

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