elements at Sanctuary Camelback Mountain

Review summary

1. J

   Julie VIP

   Las Vegas32 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful place. Food was great. Service was over the top good.
   

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2. T

   Tim VIP

   Sacramento11 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible experience at elements Sanctuary at Camelback Mountain. Our server Sebastian, described in great deal how the dishes we were considering would be presented, taste and compliment all our considerations. Best salad, French onion soup, Brussels and bacon and scallops were plated so professionally, and exceeded our expectations. Thank you Sebastian, all support staff and the chefs.
   

   elements at Sanctuary Camelback MountainResponded 2 days ago

   Thank you for your wonderful feedback! We're thrilled to hear that Sebastian and our team at elements made your experience so memorable. It’s always our goal to exceed expectations, and we’re glad you enjoyed the salad, French onion soup, Brussel sprouts & bacon, and scallops. We’ll be sure to share your kind words with Sebastian and the entire team. Looking forward to welcoming you back soon! Sincerely, Matt Hobbs Executive Chef
   

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3. M

   Melanie

   Minneapolis3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Elements is a MUST visit when we are in town. The vibe is unlike any other. Lighting perfect, staff are warm and inviting, and the menu is incomparable. Do not sleep on this incredible experience!
   

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   elements at Sanctuary Camelback MountainResponded 3 days ago

   We're thrilled to hear that you consider elements at Sanctuary Camelback Mountain a must-visit when you're in town! It's wonderful to know that you enjoyed the ambiance, the lighting, and the food. Your kind words mean a lot to us and motivate us to keep delivering top-notch experiences. We look forward to welcoming you back soon for another incredible experience. Sincerely, Matt Hobbs Executive Chef
   

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4. F

   Frans VIP

   Phoenix96 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal with friends. Good quality, presentation and service. Very enjoyable and meriting returns!
   

   elements at Sanctuary Camelback MountainResponded 4 days ago

   Thank you so much for your kind words! We're thrilled to hear that you and your friends had a great dining experience with us at elements at Sanctuary Camelback Mountain. We're especially glad to know that you appreciated our food, presentation, and service. We strive to make every meal a memorable one and your positive feedback truly makes our efforts worthwhile. We look forward to welcoming you back soon for more enjoyable experiences! Best, Matt Hobbs Executive Chef
   

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5. d

   dawn VIP

   West Palm Beach48 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience, fantastic atmosphere and food quality is excellent
   

   elements at Sanctuary Camelback MountainResponded 4 days ago

   Thank you so much for your wonderful review! We're thrilled to hear that you consistently enjoy your experiences at elements at Sanctuary Camelback Mountain. We're especially proud to know that you appreciate our atmosphere and food quality. We strive to provide our guests with a memorable dining experience and your feedback tells us we're on the right track. We look forward to welcoming you back soon. Thanks again! Best, Matt Hobbs Executive Chef
   

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6. k

   kathy VIP

   Los Angeles20 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   We were very excited to try this gorgeous restaurant.Service was good except server didn’t tell us our food came with potato when we asked so we ordered extra side of potatoes when it wasn’t necessary. The food overall was disappointing for the price. Very mid level dining experience.
   

   elements at Sanctuary Camelback MountainResponded 4 days ago

   Thank you for your feedback. I’d like to reach out to gain a deeper understanding of your experience. It seems we may have missed the mark, and I’d appreciate the opportunity to gather more insight. I’d love to hear your thoughts on the food—its flavor, presentation, and overall quality. Additionally, I’d appreciate any feedback on the service you received, including attentiveness, professionalism, and hospitality. If there’s anything about the ambiance, such as the atmosphere, lighting, or music, that impacted your experience, I’d love to know. Lastly, I’d like to understand how you felt about the overall value of your experience in relation to expectations. Your feedback is incredibly valuable to us, and I truly appreciate your time in sharing it. Sincerely, Matt Hobbs Executive Chef
   

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7. KC

   KCFoodie VIP

   Kansas City26 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Chris was phenomenal!! Food was fantastic. Ambiance was perfect. Views spectacular. Highly recommend!
   

   elements at Sanctuary Camelback MountainResponded 7 days ago

   Thanks for the review! We're thrilled to hear that you enjoyed your dining experience at elements at Sanctuary Camelback Mountain. It's wonderful to know that our food, ambiance, and views met your expectations. We appreciate your high recommendation and look forward to welcoming you back soon! Sincerely, Matt Hobbs Executive Chef
   

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8. r

   rob

   Seattle4 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience from valet drop-off to dessert. Vista of Paradise Valley from the dining room is beautiful. Menu was varied (sushi to seafood and meat) and dishes we chose were excellently prepared and presented. This was a great restaurant for a special dinner!
   

   elements at Sanctuary Camelback MountainResponded 7 days ago

   Thanks for visiting us! We're thrilled to hear that you had an excellent experience from valet drop-off to dessert. It's wonderful to know that you enjoyed our varied menu and the presentation of our dishes. We're glad that you found our restaurant's vista of Paradise Valley beautiful! Your kind words mean a lot to us. We look forward to serving you again soon at elements at Sanctuary Camelback Mountain. Sincerely, Matt Hobbs Executive Chef
   

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9. OT

   OpenTable Diner

   Greater Boston5 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely perfect in every way. So fun and delicious. Do the bump of caviar, you won’t regret it.
   

   elements at Sanctuary Camelback MountainResponded 7 days ago

   We're absolutely thrilled to hear about your perfect experience at elements at Sanctuary Camelback Mountain! It's fantastic to know that you found our food delicious and fun. We strive to create a memorable dining experience for our guests, and your kind words truly made our day. We're also glad that you enjoyed the bump of caviar - it's one of our favorites too! We hope to welcome you back soon for more fun and delicious meals. Sincerely, Matt Hobbs Executive Chef
   

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10. G

    Gill

    Louisville7 reviews

    3.0

    Dined on March 7, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Views were incredible, our waiter was attentive. We had bread and oysters; bread was not pillowy soft or hot. Just over cooked focaccia with basic simple butter. We waited quite a while before our waiter told us sorry about our wait and that our entrees; chicken and salmon would be out soon. However when they arrived at our table, both meals were room temperature. They were not hot like they came right off the grill or oven. Salmon was over salted and under cooked. Disappointed as I had high hopes.
    

    elements at Sanctuary Camelback MountainResponded 4 days ago

    I sincerely appreciate you taking the time to share your experience with us. While I’m glad you enjoyed the views and attentive service, I’m truly sorry that the food did not meet your expectations. This is not the level of quality we strive for, and I regret that we missed the mark. I would love the opportunity to make this right and show you the experience we truly aim to provide. Please allow me to personally invite you back as my guests so we can ensure your next visit is exceptional. Feel free to reach out directly, and I will take care of the details. Looking forward to welcoming you back. Best, Matt Hobbs Executive Chef
    

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