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Customshop, Charlotte, NC

Customshop

4.8
4.8
1772 Reviews
$50 and over
Contemporary American
A photo of Customshop restaurant

Customshop

4.8
$50 and over
Contemporary American
Elizabeth

Make a reservation

2 people
7:00 PM
Booked 33 times today
  • Neighborhood gem
  • Good for special occasions
  • Innovative
Customshop is a chef-driven restaurant that showcases local farms and purveyors in an effort to bring our guests the highest quality ingredients within our community. Executive Chef and Owner Andres Kaifer along with his team believe in crafting honest straightforward food with an elevated modern touch that delivers something truly unique. Weekly menu changes allow us to highlight the seasonality of food and the beauty of North Carolina produce, seafood, and specialty items. With stylistic inspiration from Spain, Italy, and France, our neighborhood restaurant aims to make everyone feel welcome. We are proud to offer a seasonal cocktail menu that also takes an ingredient-first approach and looks to mirror the creativity and ingenuity of our culinary team. Our wine list is curated around a balance of old-world staples as well as new and emerging producers pushing the envelope. We cannot wait to serve you on your next date night, post-work drinks with friends, or at a family celebration.

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    Contemporary American, Contemporary European
  • Hours of operation
    Dinner Tue–Sat 5:00 pm–10:00 pm
  • Phone number
    (704) 333-3396
  • Website
    http://www.customshopfood.com/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Andres Kaifer
  • Catering
    Please contact us at info@customshopfood.com for all catering inquiries!
  • Private party facilities
    Please contact us at info@customshopfood.com for all private event inquiries. We're happy to answer any questions you might have!
  • Location
    1601 Elizabeth Ave, Charlotte, NC 28204
  • Neighborhood
    Elizabeth
  • Cross street
    Travis
  • Parking details
    Surface lot located across the street from and behind the restaurant.
  • Public transit
    Lynx Gold Line Trolley
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Non-Smoking, Wheelchair Access, Wine
Gift card

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Menu

View menu on restaurant's website

What 1,772 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.8Service
  • 4.8Ambience
  • 4.5Value

Noise • Moderate

Loved For

  • Charlotte

    Best Overall

  • Charlotte

    Innovative

  • Charlotte

    Contemporary American

  • Charlotte

    Best Overall

  • Charlotte

    Innovative

Review summary

AI-generated from verified diner reviews
Customshop offers an outstanding dining experience with "the best food in Charlotte." Guests rave about the "amazing service," particularly from standout servers like Lilly and Erica. The atmosphere is lively, making it perfect for both special occasions and casual nights out. Don't miss the "silkiest" flan and creative cocktails!

1,772 Reviews

  1. Deanna

    New Orleans

    7 reviews

    vip
    4.0

    7 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Greg, our server was outstanding. The pasta dishes were excellent. They arrived hot, which I love. The empanada was average. The filling was bland and cold. I would fill them with hot filling or be sure they were reheated long enough so that the entire thing is hot not just the crust.

    Is this helpful?

  2. barbara

    Fort Lauderdale

    4 reviews

    5.0

    4 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious food and fantastic service. Highly recommend.

    Is this helpful?

  3. Elizabeth

    New York City

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food and service were both excellent! Would highly recommend.

    Is this helpful?

  4. David

    Raleigh

    57 reviews

    vip
    5.0

    57 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    OMG I can’t say enough about my meal. Great service, inventive food and perfect drinks. Absolutely the best.

    Is this helpful?

  5. genggriff

    West Palm Beach

    19 reviews

    vip
    4.0

    19 reviews

    Dined 6 days ago

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4
    Food and service were not quite as good as previously experienced in past years.

    Is this helpful?

  6. Lucy

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on December 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing vibes and food, definitely returning!!!!!!

    Is this helpful?

  7. Kristin

    Raleigh

    31 reviews

    5.0

    31 reviews

    Dined on December 7, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We all ate all of our food. Just a little salty. Desserts were way smaller than normal.

    Is this helpful?

  8. David

    Charlotte

    1 review

    3.0

    1 review

    Dined on December 7, 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4
    Lovely ambiance and pretty good food but service is subpar for price. Expectations should be set up front for large groups - tell us in advance if we are going to be expected to dine quickly, and ensure that your service is efficient at taking orders and do things like have place settings ready before the food arrives. It’s also cold, HVAC needs improvement.

    Is this helpful?

  9. Lisa

    New York City

    9 reviews

    vip
    5.0

    9 reviews

    Dined on December 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a great experience. Food and cocktails outstanding. Greg is the best server in Charlotte!

    Is this helpful?

  10. Jamie

    Charlotte

    1 review

    3.0

    1 review

    Dined on December 6, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5
    Service was ok but 1) we weren’t informed of special, 2) took too long for drinks and 3) server said a dish did not have a lot of dairy when asked but when we received the dish it was heavy dairy

    Is this helpful?

FAQs

Customshop is rated 4.8 stars by 1772 OpenTable diners.

Customshop does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

A photo of Customshop restaurant

Customshop

4.8
$50 and over
Contemporary American
Elizabeth

Make a reservation

2 people
7:00 PM
Booked 33 times today
Google Map for Customshop

1601 Elizabeth Ave, Charlotte, NC 28204

Additional information

  • Cross street
    Travis
  • Neighborhood
    Elizabeth
  • Hours of operation
    Dinner Tue–Sat 5:00 pm–10:00 pm
  • Price
    $50 and over
  • Cuisines
    Contemporary American, Contemporary European
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Surface lot located across the street from and behind the restaurant.
  • Public transit
    Lynx Gold Line Trolley
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Andres Kaifer
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Non-Smoking, Wheelchair Access, Wine
  • Website
    http://www.customshopfood.com/
  • Phone number
    (704) 333-3396
  • Catering
    Please contact us at info@customshopfood.com for all catering inquiries!
  • Private party facilities
    Please contact us at info@customshopfood.com for all private event inquiries. We're happy to answer any questions you might have!
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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