Culinary Dropout at the Yard - Tempe

Review summary

1. W

   William

   Denver

   6 reviews

   2.0

   6 reviews

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Flank steak was ordered medium rare, came out well done. Fries were good. Service was slow
   

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2. M

   Michael

   VIP

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Marco was outstanding! Look forward to going back soon.
   

   Culinary Dropout at the Yard - TempeResponded 2 days ago

   Hello Michael, thank you for taking the time to leave us feedback about your visit. We're thrilled to hear Marco took such great care of you; I'll definitely pass your compliments along to him! We can't wait to have you back in again, we hope to see you soon!
   

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3. S

   Scott

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome place for Christmas Eve dinner I would recommend to everyone
   

   Culinary Dropout at the Yard - TempeResponded 2 days ago

   Hello Scott, thank you so much for the kind words and the recommendation! We're so happy we could take care of you for such an important occasion, and we hope to see you in again very soon!
   

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4. A

   Ann

   VIP

   Phoenix

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Waited an hour for food. The waiter disappeared for a long time. I asked the manager for our check. I watched her walk all over the place twice, looking for him. He finally reappeared like 15min later. The salads came out with all of the entrees. Clearly the salads had been sitting there awhile. Some food was hot the rest wasn’t. Pretty terrible experience for choosing this place to have our Christmas Eve celebration dinner. Never going back.
   

   Culinary Dropout at the Yard - TempeResponded 1 day ago

   Hello Ann, thank you for taking the time to leave feedback regarding your visit. We're saddened to hear that your Christmas Eve experience left you feeling disappointed. We apologize for the wait and quality of the food, as well as the absence of your server. I have brought your comments to the chef team so we can make sure we're upholding the standards of service times as well as making sure the quality of food we're providing is what you can expect from us. Your comments will be brought to your server as well so we can make sure this never happens again. We would love a chance to make things right, we know nothing will bring back your Christmas Eve experience, but we'd love a chance to try. If you would kindly reply to this response, we would love to hear more about your visit.
   

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5. C

   Cait

   VIP

   Washington DC

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   It was good not great. The food seems to have gone down hill a bit.
   

   Culinary Dropout at the Yard - TempeResponded 2 days ago

   Hello Cait, thank you for taking the time to leave feedback regarding your experience. We're sorry to hear that your meal was not what you were expecting. May we ask what your ordered? I would love to pass your comments along to my chef team so we can make sure we're bringing out the high-quality food you can expect from us. We hope to hear from you soon and hopefully you'll give us another chance to make sure your night is amazing, all around.
   

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6. A

   Alissa

   Phoenix

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Overall great. But for the holiday bar, we just thought it’d be more christmasy than what it was.
   

   Culinary Dropout at the Yard - TempeResponded 2 days ago

   Hello Alissa, thank you for your feedback regarding the atmosphere of Bar Blitzen. We try to provide a fun and festive atmosphere for the holiday, but it sounds like we're needing a few more lights for next year! We hope to see you in again, hopefully we'll have made the festive changes you were looking for and if you have any Christmasy suggestions, please don't hesitate to let us know! Happy Holidays!
   

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7. M

   Maria

   Phoenix

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We were looking forward to their pop up Christmas bar, Bar Blitzen. The service ended up being terrible and ruining the whole experience. She was rude, didn’t check on us and took so long just to get waters out. The bar itself was also underwhelming and didn’t feel like much of a change from their regular ambiance. They could do better with decor and they should train their staff to be friendly. Don’t recommend it, try another pop up Christmas bar because you will be disappointed.
   

   Culinary Dropout at the Yard - TempeResponded 4 days ago

   Hello Maria, thank you for sharing your feedback. We deeply regret that your experience at Bar Blitzen did not meet your expectations, especially since we strive to create a fun and festive atmosphere for all of our guests. We sincerely apologize for the poor service you received and for your server's behavior, as it is not reflective of the standard we aim to provide. We take your comments seriously and will address this with our team to ensure that future guests are met with the attentive and friendly service they deserve. We understand your disappointment and are truly sorry that your visit was not the enjoyable experience you anticipated. We would love to hear more about your experience and hopefully get a chance to make things right. We hope to hear from you soon.
   

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8. K

   Katya

   VIP

   Kansas City

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Bar Blitzen was a rip off. The service was awful. We were greeted and told that we had to be out in an hour and 20 minutes- fine with that, I understand. However, it took the server 30 minutes to bring us waters and take our order. Got our food 45 minutes after waking in- the nachos and pretzels were cold. Our drinks showed up about 20 minutes later and then our server never returned. With 10 minutes left in our reservation- we left cash on table and left. Will never return.
   

   Culinary Dropout at the Yard - TempeResponded 4 days ago

   Hello Katya, thank you for leaving feedback about your experience with us. We're deeply saddened to hear that your visit left you feeling disappointed. We apologize for the slowed service during your evening and the overall quality of your appetizers when they arrived. This is not the standard of service we strive to provide, and it seems we missed the mark. We would love to hear more about your experience, if you would kindly reply to this response, we would love a chance to make things right. We hope to hear from you soon.
   

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9. K

   Kenneth

   Phoenix

   8 reviews

   4.0

   8 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 4

   Food was great Service was very slow Was asked if we wanted check instead of more drinks. Just weird. Probably one time thing. Will go back.
   

   Culinary Dropout at the Yard - TempeResponded 5 days ago

   Hello Kenneth, thank you for your feedback! We're glad to hear you enjoyed the food, and we truly appreciate your understanding regarding the slow service. We're sorry for the unusual experience with the check, and we'll make sure to address this with our team. We hope to have the opportunity to welcome you back soon for a smoother experience!
   

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10. S

    Shelley

    VIP

    Phoenix

    5 reviews

    5.0

    5 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    We had a great time with friends at Bar Blitzen. The decor was super cute and the drinks and food was good. I think if they had more personalized Christmas cups to serve the holiday drinks in, it would be better.
    

    Culinary Dropout at the Yard - TempeResponded 5 days ago

    Hello Shelley, thank you for your lovely review! We're so glad you and your friends had a great time at Bar Blitzen and enjoyed the decor, drinks, and food. We appreciate your suggestion for more personalized Christmas cups and will definitely take that into consideration for next year. We look forward to welcoming you back for another festive experience!
    

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