Craft

Review summary

1. C

   Charly

   New York City

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Craft never disappoints - we were told we have a wonderful table in the back but we were given the table next to the server station at the very back. It was still wonderful because the servers weren't interfering with our dinner at all (only Craft can pull that off). The food never disappoints and neither does the service - it's on point and friendly and just wonderful. We had apps, mains and dessert and didn't have a bad thing to say about anything - everyone was happy. Next Time I would request a table not at the very end so you can experience more of the ambience and not look at a wall but other than that all good. Yes - it's pricey but you won't complain about what you ate.
   

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2. v

   vivian

   VIP

   New York City

   30 reviews

   5.0

   30 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was superlative- exceptional meal remarkably prepared and served. I noted that we were celebrating our anniversary and the restaurants bent over backwards to make the evening special. Each dish was perfectly flavored and uniquely delicious.
   

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3. p

   peter

   VIP

   New York City

   45 reviews

   5.0

   45 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My last time at Craft wasn’t great so I’m happy to have gone back and had such a wonderful experience. Everything was excellent. Last night, we had the hamachi and quail as starters. We did a pasta intermezzo. And we had the swordfish and duck as mains. Everything was well presented and prepared.
   

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4. M

   Matthew

   West Palm Beach

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All around perfect evening. The family style presentation was fun for our group of 5. All food was expertly prepared but the standouts were the hen of the woods and the banana miso ice cream. The ice cream was so incredible that we ordered a second round. Easily the best bite I’ve had all year.
   

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5. K

   Kathy

   VIP

   San Diego

   14 reviews

   2.0

   14 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   We had a reservation and had to wait standing in the cold entryway for a guy to run back and forth to ready our table. When we finally were seated, it was FREEZING—vents above the windows blow cold air onto back and neck where we were seated. We moved, but it wasn’t much better. Couple sitting next to us said the same. The waiter was condescending—talked too long about what we had to know about this special place. He did offer to let me try the Bianca Negroni and to send it back if I didn’t like it. I did send it back—way too sweet. He was to bring me the traditional Negroni, but it took so long for him to check back that my husband has long finished his cocktail before mine came. Then before I had time to enjoy it, the food arrived. My halibut was good, but at close to $70 it should have included some sort of side dish. The waiter didn’t really check back to see if we were satisfied. I was really disappointed—$200 + and the evening was not comfortable or relaxing. This waiter needs to stop showcasing himself and pay attention to the needs of his clientele.
   

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6. R

   Rob

   VIP

   London

   8 reviews

   4.0

   8 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was good but not excellent. When you sell yourself as an elevated experience, and charge accordingly, I expect excellent food. The pork chops were almost all fat. The beet salad was mediocre. The octopus overcooked. The standouts were the broccoli side dish and the halibut. Service was spotty in the beginning but improved significantly over time. And our server was what boosted this review to four stars instead of three.
   

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7. D

   David

   VIP

   New York City

   9 reviews

   5.0

   9 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, first-rate service, and great atmosphere.
   

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8. S

   Sue

   VIP

   San Francisco

   69 reviews

   5.0

   69 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved Craft. It is a beautiful restaurant with amazing food!
   

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9. S

   Sally

   London

   18 reviews

   2.0

   18 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   The service by everyone from door staff to the table water and bussing staff was great however our main server left us so often we didn’t have drinks orders for nearly 20 mins after arriving , we’re left waiting for our server to return and then before our meal finished he had left and didn’t even say goodbye or pass us over to anyone so one of our table had to get up and ask for some help with drinks and a dessert order. The food ran out at 9pm booking and a lot of what we asked for was not on the menu even though they assured us it would be as we sat down as an example they run out of potato’s. Was over all a poor quality of service from the older guy who was apparently looking after us and lack of clarification about what was available. Not what we expected .
   

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10. C

    Cathy

    New York City

    6 reviews

    5.0

    6 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    As always, Craft did not disappoint. The food, the level of service & care was stellar. A very special place for a special occasion!
    

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