Copper Fox Gastropub

Review summary

1. T

   Tony VIP

   London13 reviews

   3.0

   Dined on February 21, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 1

   While the food is good the term gastro pub is a misnomer - it’s basically a hotel restaurant adjacent to the lobby of the hotel - which was disappointing and not what we expected. Flat atmosphere and patchy service- all in all not a great experience
   

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2. OT

   OpenTable Diner

   Chicago2 reviews

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Overall, really disjointed. Food is fine, but there is nothing remotely unique or worth a return visit. It took 20 minutes to get a server, the bartender was great and when she realized it hustled to get everything. The manager came over trying to take our order not 30 seconds later and gave some excuse at to why we were waiting. Our meal was comped, without us asking which was nice, but still kind of puts a damper on a night out when dinner goes wonky.
   

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3. M

   Michael

   Chicago2 reviews

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Not well advertised shares hotel lobby.Small. Bad.
   

   Copper Fox GastropubResponded on February 28, 2025

   Hello Michael, We're really sorry to hear about your experience at Copper Fox Gastropub. We understand that it's important to us to make our guests feel welcome, and it's disappointing to know that we fell short on this occasion. We strive to provide a great experience for all our guests and we're sorry that we missed the mark. We appreciate your feedback and will certainly use it to improve our advertising and overall guest experience. We hope you'll give us another chance to make it right. Best, The Management Team
   

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4. P

   Phaelan

   Chicago1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 1

   Went for Valentine’s Day, not presented as online. It’s an extension to a bar
   

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5. OT

   OpenTable Diner

   Fort Lauderdale1 review

   4.0

   Dined on December 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Server was great! Food was very tasty, but unfortunately, there were two items on the menu that we wanted to try & we were told they no longer had them that day.
   

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6. K

   Karen

   New York City4 reviews

   5.0

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Christmas Eve Eve dinner with family. Had the steak frites and it was yummy. Done just as ordered, crispy fries, and also had a Caesar salad. Service, food, all great. Restaurant is pretty, and the bartender poured a good drink.
   

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7. C

   Claire

   Atlanta7 reviews

   3.0

   Dined on December 22, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 1

   It’s the Courtyard restaurant. Not a gastropub at all. Felt like I was in a conference room. Very limited food selection. Service was excellent
   

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8. K

   Kinjal

   Chicago1 review

   2.0

   Dined on December 22, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   The food was pretty bad given the amount it cost. There are items on the menu that aren’t available. The French toast was sliced bread thin, not at all what French toast should be. The chilequilles was a fried egg on top of a single tostada, pancakes looked like crepes (no rise, no fluff) the fact that this meal was $93.00 this was the worst breakfast ever, only pot coffee. The website is misleading.
   

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9. D

   Daniel

   Columbus15 reviews

   1.0

   Dined on December 15, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Horrible experience! Would never go back. Service was less than desirable. Barely checked on us. Our food came out at different times, was incorrect when served. Didn’t have maple syrup for breakfast (it was 915a). Here’s the thing, I understand short staffing happens and not saying this was or was not the case, but at least come around to check on and see how things are going. There are so many better places in Chicago.
   

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10. K

    Karen

    Chicago6 reviews

    4.0

    Dined on December 14, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5

    An overall ok place, but nothing special. The salmon was bland, and the dessert choices minimal. Probably would not go back.
    

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