Chops City Grill - Naples, FL

Review summary

1. l

   louis VIP

   Chicago31 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   BEST RESTAURANT ON 5TH AVENUE PERIOD. WE BEEN COMING HERE SINCE IT OPENED.FEW UP AND DOWNS THRU THE YEARS. SEEMS LIKE THE LAST FEW YEARS THEY ARE BACK SERVING DELICIOUS STEAKS, FISH, SUSHI, ETC.BEST MARGARITA IN TOWN, VITAMIN T. GREAT SERVICE.
   

   Chops City Grill - Naples, FLResponded today

   Hi Louis, What a wonderful testament to Chops City Grill's enduring presence on 5th Avenue South! As a loyal guest since our opening, your perspective on our journey in Naples' fine dining scene is particularly meaningful. We're proud that our recent years have impressed you - from our premium steaks to fresh seafood, cocktails and sushi offerings. Your recognition of our consistency and evolution over the years speaks to our commitment to excellence in both cuisine and service. Being called the "best restaurant on 5th Avenue" is high praise indeed, especially from someone who knows Naples dining as well as you do. Thank you for growing with us and remaining a cherished part of the Chops family on 5th Avenue South. Warmest regards, Chops City Grill Naples
   

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2. S

   Sharon VIP

   Lake of the Ozarks22 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Steak was outstanding . Side dishes were excellant . Waiter was very attentive .
   

   Chops City Grill - Naples, FLResponded today

   Hi Sharon, Thank you for your thoughtful review of Chops City Grill on 5th Avenue South. We're pleased that our signature steaks lived up to their reputation, and that our side dishes complemented your meal perfectly. Your appreciation of our attentive service is valued, though we always aim to exceed expectations in every aspect of your dining experience. We note your thoughts on value and strive to ensure each visit to our Naples location delivers exceptional worth. Thank you for choosing Chops for your evening on 5th Avenue South. We look forward to welcoming you back for another outstanding culinary experience. Warmest regards, Chops City Grill Naples
   

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3. L

   Lee VIP

   Tulsa24 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our third time in Naples and our third time here. It’s our daughter’s favorite steakhouse in Naples. Fantastic service as always, so much so it stands out from other restaurants. Food is always perfect, highly recommend the aged filet and the Chilean sea bass.
   

   Chops City Grill - Naples, FLResponded 2 days ago

   We're absolutely thrilled that you and your family keep coming back to see us! 😊 It truly warms our hearts to know we're your daughter's favorite steakhouse in Naples - that's the kind of compliment that makes our whole team smile. You know, it's guests like you who make what we do so special. The fact that you've noticed our commitment to great service means everything to us. Our team works hard to create those memorable moments, and hearing that it "stands out" from other restaurants... well, that just made our day! Thank you for taking the time to share your experience and for making us part of your Naples dining tradition. We can't wait to welcome you and your family back for visit #4! With gratitude, Your friends at Chops City Grill
   

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4. M

   Mary and Pat

   Chicago12 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ordered the onion rings as a side, expected big fat juicy tempura-battered rings, but these were skinny and dry. Otherwise our food was too notch, steaks done to perfection. Just dont order the onion rings. Butternut squash was awesome. Love the dark ambience. Will be back for sure! Super piano player!
   

   Chops City Grill - Naples, FLResponded 2 days ago

   Thank you so much for taking the time to share your detailed feedback! 🎵 We genuinely appreciate your honest thoughts about the onion rings - we're taking note of this feedback and we'll be sharing this with our kitchen team. But wow, we're thrilled that everything else hit the mark! 🥩 It's fantastic to hear your steaks were cooked to perfection (that's what we strive for!). Our piano player will be delighted to know they added to your evening. We can't wait to welcome you back for another evening of great steaks, amazing butternut squash, and those sweet piano tunes! 🎹 Next time you visit, please don't hesitate to let your server know if anything isn't meeting your expectations - we're always happy to make it right in the moment. Warmly, Your friends at Chops City Grill
   

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5. M

   Maureen VIP

   Key West5 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was great polite respectful did not rush course very pleasant and attentive great food
   

   Chops City Grill - Naples, FLResponded 3 days ago

   We're over the moon about your 5-star rating - you might say we're well-done with happiness! 😊 Thank you for making Chops City Grill your choice cut for dining. Can't wait to serve up more memorable moments! ✨
   

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6. J

   Joe

   New York City1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food great ambience little pricey but for a special occasion can beat it
   

   Chops City Grill - Naples, FLResponded 3 days ago

   Thank you for the 5 stars! It means the world to us! 😊 At Chops City Grill, excellence is our tradition, and we're honored you experienced the magic we strive to create. Looking forward to your next visit! ✨
   

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7. J

   John VIP

   Chicago289 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was sensational The manager John gave us a lovely table in the windows Benny was so kind and attentive The food was served hot and was delicious Thank you for a lovely dining experience
   

   Chops City Grill - Naples, FLResponded 3 days ago

   Thank you for your wonderful review of Chops City Grill! We're delighted that you had such a sensational dining experience with us. We'll make sure to recognize both John for his thoughtful table selection and Benny for his kind and attentive service. It's great to hear that your food was served at the perfect temperature and met our high standards for quality. We look forward to providing you with another lovely dining experience soon!
   

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8. R

   Ron VIP

   Naples11 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great menu and great food. Room is noisy. Live piano music makes conversation even more difficult.
   

   Chops City Grill - Naples, FLResponded 4 days ago

   Thank you for taking the time to share your experience at Chops City Grill. We're delighted to hear that you enjoyed our menu selections and food quality - this is something our culinary team takes great pride in. We sincerely appreciate your feedback regarding the noise level in our dining room, particularly with the live piano music. While many of our guests enjoy the ambiance created by our live entertainment, we understand that it can impact the dining experience for others who prefer a quieter setting for conversation. Based on your feedback, we will review the volume levels with our entertainment team and explore ways to better balance the music with comfortable conversation levels. Thank you again for your valuable feedback. We hope to welcome you back soon.
   

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9. J

   Joaquin VIP

   Atlanta32 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Chops is always a favorite. We introduced two new couples to it last night and they thought it was exceptional. It was very busy but we felt that neither the service nor the food suffered for it.
   

   Chops City Grill - Naples, FLResponded 5 days ago

   We're truly touched by your wonderful review! 😊 There's nothing that makes us prouder than when our loyal guests share Chops City Grill with friends, and we're delighted your evening was exceptional despite our busy atmosphere. It's a testament to our team that both service and cuisine maintained our high standards during peak times. Thank you for being such a wonderful ambassador for Chops - introducing new friends to our restaurant family means the world to us! ✨ Looking forward to creating more memorable moments for you and your guests!
   

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10. P

    Philip

    Washington DC29 reviews

    3.0

    Dined on March 23, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 5

    Ordered dinner twice. Due to inferior quality steak. Our service told us the bone in ‘40 oz’ was prime. It was neither prime, nor 40 ozs. Was a terrible quality steak. They should be embarrassed to serve. Full of grizzle, under cooked, just terrible. We ordered sirloins. Cook simply was off their game. As was waiter.
    

    Chops City Grill - Naples, FLResponded 7 days ago

    Thank you for taking the time to share your detailed feedback about your dining experiences with us. I'm deeply concerned and disappointed to hear about the issues you encountered with our steaks and service. We're known for our steaks, and consistency in quality and cooking is paramount. As is the service. I've shared your review with our management team, Corporate Chef, and service staff for immediate attention and corrective action. We clearly let you down, and for that, I sincerely apologize. Thank you for bringing these issues to our attention. Your feedback helps ensure we maintain the high standards our guests deserve. Best, Customer Service Chops City Grill
    

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