Chophouse New Orleans – Prime Steaks

Review summary

1. D

   David

   Dallas

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We sat at the bar and Mike gave us impeccable service. The food was the best we have experienced in New Orleans.
   

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2. M

   Michael

   Houston

   96 reviews

   vip
   4.0

   96 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Whenever we visit New Orleans we try to have at least one dinner at the Chophouse. Our food was excellent last night except for the Carpaccio which was served differently than we were expecting; it was almost frozen. Our server Joseph C was not engaged at all; he had no personality and he was not the least bit attentive. I reflected our dissatisfaction with him by the tip that I left. We told the hostess on the way out that we were not pleased with our server. The busy boys were far more pleasant than our server.
   

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3. F

   Fran

   New Orleans

   4 reviews

   vip
   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a must when in NOLA. Food is amazing and Michael at the piano bar is great entertainment!
   

   Chophouse New Orleans – Prime SteaksResponded 4 days ago

   Thanks for visiting us at Chophouse New Orleans! We're thrilled to hear that you enjoyed your visit to our restaurant. We strive to provide excellent food and service, and it's always rewarding to hear when we've succeeded. We appreciate your high ratings and look forward to welcoming you back on your next visit to New Orleans. Martin Schott ~ Manager ~ Chophouse New Orleans
   

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4. K

   Keith

   London

   3 reviews

   vip
   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service and phenomenal food. The steaks were perfectly cooked. I highly recommend the Cajun seasoning they offer on their steaks. The bisque is to die for.
   

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5. D

   Derek

   Oklahoma City

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was great, very attentive. Food and drinks were very good. Would definitely dine here again.
   

   Chophouse New Orleans – Prime SteaksResponded 4 days ago

   Thanks for visiting us at Chophouse New Orleans! We're thrilled to hear that you enjoyed your visit to our restaurant. We strive to provide excellent food and service, and it's always rewarding to hear when we've succeeded. We appreciate your high ratings and look forward to welcoming you back on your next visit. Martin Schott ~ Manager ~ Chophouse New Orleans
   

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6. P

   Paul

   Orlando

   14 reviews

   vip
   1.0

   14 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Service poor, staff was distracted with piano and bar cried, getting entrees mixed up, not recommended for these prices.
   

   Chophouse New Orleans – Prime SteaksResponded 4 days ago

   We're truly sorry to hear about your recent experience at Chophouse New Orleans. We strive to provide a top-notch experience for all our guests and it's clear we missed the mark during your visit. We apologize for the mix-up with your orders and the distractions from our team. We also regret to hear about the issues you faced with your entrees. We understand that these are not the kind of experiences we strive to provide. Your feedback is invaluable to us as it helps us improve. We hope you will give us another chance to show you the service and dining experience that we are known for. Martin Schott ~ Manager ~ Chophouse New Orleans
   

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7. K

   Kevin

   Houston

   19 reviews

   vip
   5.0

   19 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was awesome!!! Fried lobster tails were great!! We sat in the piano bar area and the piano player was fantastic!!!
   

   Chophouse New Orleans – Prime SteaksResponded 4 days ago

   Thanks for visiting us at Chophouse New Orleans! We're thrilled to hear that you enjoyed your visit to our restaurant. We strive to provide excellent food and service, and it's always rewarding to hear when we've succeeded. We appreciate your high ratings and look forward to welcoming you back on your next visit. Martin Schott ~ Manager ~ Chophouse New Orleans
   

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8. t

   tara

   Little Rock

   15 reviews

   vip
   5.0

   15 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Stone crab was fabulous! Bread was awesome but butter should have been room temperature. Outdoor sitting a little cold.
   

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9. A

   Angela

   Seattle

   3 reviews

   3.0

   3 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Dinner was good but just ok. The piano singer was not great and extremely loud, could barely have a conversation.
   

   Chophouse New Orleans – Prime SteaksResponded 4 days ago

   Thanks for visiting us at Chophouse New Orleans . We appreciate your feedback. It's great to hear that you enjoyed your dinner and found our place comfortable. We regret that the piano singer wasn't up to your taste. We'll certainly look into ways to improve the acoustics in our restaurant. We hope to have the chance to serve you again and provide a more enjoyable experience. Martin Schott ~ Manager ~ Chophouse New Orleans
   

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10. J

    Julie

    San Francisco

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We were there for the Thanksgiving holiday. The staff was incredibly friendly, the food was awesome, it was actually an even more pleasant experience than we had anticipated. Would definitely go back.
    

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