Cafe Madrid

Review summary

1. L

   Libbi

   Salt Lake City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food! Maybe our favorite brunch in SLC with the flavors of the food
   

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2. OT

   OpenTable Diner

   Salt Lake City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   6 of us went to Cafe Madrid for my birthday celebration! It was great! I had pre-ordered a mixed paella for 2 that we could have as our "appetizer". It was way more than enough and absolutely delicious! We all had entrees - the chilean sea bass was the most popular. What made the evening special was our server, Kat. She was excellent - personable, funny, honest in her recommendations, quick to make sure we got what we needed in a timely manner but let us celebrate the occasion without rushing. She went the extra mile for us. I believe a top-notch server elevates a restaurant and a bad server will bring a restaurant down no matter how good the food is. Fortunately, the food and the service was great and we will be going back. I also appreciate that Cafe Madrid isn't a loud restaurant. The ambiance was perfect.
   

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3. R

   Robyn

   Salt Lake City

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Not the upscale experience we hoped for, w/ service being quite disappointing. This was the first time my family had been here. Our server was actually the one that greeted us as we walked in & sat us at our table. We felt awkward to be asked what drinks we wanted to have started before we'd gotten to our table. We weren't shown a wine menu, or asked if we'd been there before. Just felt rushed- in fact, we never felt comfortable here. It was a Monday nt- perhaps the worst night to dine here? Only 1 table & 1 booth seated in the dining room when we sat down (we had made reservations for their 1st hr of the evening, hoping it would be less packed) & yet, the 4 of us were seated right against the 1 booth filled with 4 other diners! (at no point did this ever make sense). We were immediately given our food menus & our server just stood there while we looked at them. He didn't ask if we had any ?'s, offer any advice/specials, etc, and when we did ask for clarification on the chicken soup, he told us it was "just chicken soup-noodles, chicken and vegetables"! Then he still stood there! We decided that w/ our teens being very non-committed, we would do tapas as a family. However, they were out of the first 3 tapas we ordered! No apologies. We were just told that it had been a very busy weekend as if we were the ones that should be accommodating. Feeling stressed, by our server, my husband said, "just pick something!" to all of us, when we weren't prepared to have a list of alternative choices for what we did want. Ironically, this server never appeared again other than to ask my kids if they wanted their completely empty lemonades refilled, & if we wanted dessert (while my husband and I were still picking at our food). None of us wanted to stay-not even my 18 y/o whose favorite meal is dessert! The 1 positive? The guy that brought our food out, bread, & waters (no-not the server) actually smiled at us, & apologized for being out of the 4th thing we tried to order...
   

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4. A

   Annie

   Salt Lake City

   8 reviews

   4.0

   8 reviews

   Dined on February 16, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Cafe Madrid has long been one of our places for special occasions. We booked a Valentine’s Day date a day late since everything was booked for the night of. Usually service is top notch and attentive. And while our server was very nice and apologetic, it was SO SLOW. We had to remind him to bring our bread. He mentioned he usually had a “helper” but didn’t that night. Our reservation was for 6:30 and we did not get our entrees until after 8:00, not quite 8:15. When we took our first bites of food though, we both said out loud at the same time, “ worth the wait!” It really is that delicious. It’s hard to not make “yummy noises” while you’re eating! It seemed like there were plenty of servers, but maybe one guy in the kitchen? It seemed a little extreme. This was the first time we’ve ever had such slow service. It won’t stop us from coming back, but we’ll make sure we have plenty of time when we go.
   

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5. A

   Anrhony

   Salt Lake City

   2 reviews

   5.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Sangria was off the charts! Our server was very good and friendly. The corizo was amazing with the Manchego cheese on the charcuterie board.
   

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6. N

   Nitin

   VIP

   Salt Lake City

   39 reviews

   5.0

   39 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went there for a late Valentines dinner reserved 2 1/2 weeks in advance. They had a nice prefix menu with a decent degree of selection. It was busy, but service was outstanding and food as always reliably excellent.
   

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7. L

   Luis

   Salt Lake City

   1 review

   5.0

   1 review

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommended food is delicious service is always great
   

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8. M

   Mary

   Salt Lake City

   4 reviews

   5.0

   4 reviews

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent in all aspects. Their prices have gone up since we were last there, but they increased portions as well. Katrina is absolutely outstanding!
   

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9. J

   John

   Salt Lake City

   1 review

   5.0

   1 review

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very comfortable and friendly place. Food was great and the service was exceptional. We will definitely be coming back!
   

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10. L

    L Jozet

    Salt Lake City

    9 reviews

    5.0

    9 reviews

    Dined on January 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love coming here! The food is excellent! And the service is great!
    

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