Buckley's Great Steaks

Review summary

1. p

   patricia

   VIP

   Greater Boston

   16 reviews

   4.0

   16 reviews

   Dined today

   1. Overall 4
   2. Food 1
   3. Service 5
   4. Ambience 4

   I usually love it here, but last night my food was awful. I got the buttermilk chicken and it came out later than the other guests, and it didn’t look like buttermilk fried chicken? I went to cut it and even with a steak knife, it was hard to cut. I took one bite and have never eaten chicken with that texture!!!! It was like a rubber ball. Everyone at the table tried it and was horrified. It was something I have never in my life tasted???? I was so disappointed. But the service was perfect as always.
   

   Is this helpful?

   Report
2. D

   David

   VIP

   Orlando

   24 reviews

   5.0

   24 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   First timer. Food was excellent. beef Stroganoff for me....Steak tips for my date. Waitress was good....but sometimes didn't listen.... and was busy selling the menu rather than letting us choose. But overall, all was excellent...!!
   

   Is this helpful?

   Report
3. C

   Christopher

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our service was absolutely top notch! Hayley was our server and we could not have asked for a more attentive, knowledgeable or kind server for our party of 7. One of the steaks unfortunately came out well done when it was supposed to be medium rare, and upon realizing this they insisted it be replaced with a new steak. We were fine as it was but Hayley and the manager were so upset that it wasn’t perfectly cooked that they had a new steak at the table within minutes. They definitely didn’t want anyone at our table leaving anything less than perfectly satisfied. We were very impressed. Food, wine and service were fantastic. We can’t wait to return.
   

   Is this helpful?

   Report
4. S

   Steve

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal and even better service! Waitress Samatha R was so good with our kids! 10/10 will be back
   

   Is this helpful?

   Report
5. L

   Lawrence

   Greater Boston

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A historic building with a warm ambiance. A friendly, helpful waiter. Excellent food, from appetizers, entrees to desserts. Well plated and prepared. Highly recommend this restaurant.
   

   Is this helpful?

   Report
6. j

   joan

   VIP

   Greater Boston

   58 reviews

   5.0

   58 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have come to Buckley’s for years and it is our Christmas Eve tradition. Excellent as always, great service, deserts, mashed potatoes and, of course, the meat. Definitely go
   

   Is this helpful?

   Report
7. M

   Mariska

   New Hampshire

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Dining for two. First time at Buckley’s. Was sat at a cramped table in a busy room, someone must’ve ordered oysters nearby, you could smell them. For a $130 bill for two, I don’t think i’d come back. The server was amazing and the drinks were fantastic (will definitely come back for drinks) however I don’t think the food portions/quality was enough for the price and cramped seating. The food was good, not much flavor to the veggies. Don’t think the portions are worth the price as someone who often visits restaurants. Again great service, great drinks. Stay blessed!
   

   • 
   • 

   Buckley's Great SteaksResponded 4 days ago

   Good Evening Mariska, Firstly, I would like to thank you for taking the time to leave us this feedback. It is only through feedback such as yours that we are able to maintain, and where necessary, improve upon the service and dishes that we provide to our valued guests. While an apology will not alter the outcome of your experience, I do extend it with sincerity and hope to discuss any shortcomings in further detail. We would love to sort this out! If you don’t mind sending me a phone number or the best way to be in touch, I would love to put our General Manager in direct contact with you to make things right. Sincerely, Buckley's Great Steaks Management
   

   Is this helpful?

   Report
8. J

   Jeffrey

   VIP

   Greater Boston

   5 reviews

   3.0

   5 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Service was slow for some reason. Hope it was just an off night.
   

   Buckley's Great SteaksResponded 6 days ago

   Good Evening Jeffrey, Firstly, I would like to thank you for taking the time to leave us this feedback. It is only through feedback such as yours that we are able to maintain, and where necessary, improve upon the service and dishes that we provide to our valued guests. While an apology will not alter the outcome of your experience, I do extend it with sincerity and hope to discuss any shortcomings in further detail. We would love to sort this out! If you don’t mind sending me a phone number or the best way to be in touch, I would love to put our General Manager in direct contact with you to make things right. Sincerely, Buckley's Great Steaks Management
   

   Is this helpful?

   Report
9. D

   David

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Makayla our waitress was outstanding! She was very attentive and polite. One dish was a burger for my sister. My niece ordered the steak tips and I had the twin filets w/ each filet having its own sauce (Bernaise & a Demi-reduction). Everything was so good! The fries were spectacular! Mac n cheese, YUM! My entire dish was exceptional!!! I drove 1.5 hours to have dinner w/ my niece and sister and I plan on coming back, IT WAS THAT GOOD!!! A+++
   

   Buckley's Great SteaksResponded 4 days ago

   We are so happy to hear you enjoyed your experience with us, and thank you so much for the lovely review! Looking forward to serving you again soon! All the best, Buckley's Great Steaks Management
   

   Is this helpful?

   Report
10. G

    GEORGE

    New Hampshire

    25 reviews

    4.0

    25 reviews

    Dined on December 21, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Buckleys continues to deliver on all levels food and service outstanding,however when you make a reservation, you can see tables open and they make you wait not good!
    

    Buckley's Great SteaksResponded 4 days ago

    Good Evening, Firstly, I would like to thank you for taking the time to leave us this feedback. It is only through feedback such as yours that we are able to maintain, and where necessary, improve upon the service and dishes that we provide to our valued guests. We're very happy to hear that you enjoyed our food and service; however, I am very sorry for any delays that may have occurred during your evening with seating. We have adjusted the length of time estimated for each table to avoid any unexpected delays; however, it can be difficult to gauge at times during our busiest season. We greatly appreciate your patience with us for any delay which may have occurred. Sincerely, Buckley's Great Steaks Management
    

    Is this helpful?

    Report