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Bistro Aix, Jacksonville, FL

Bistro Aix

2.9
2.9
2763 Reviews
$30 and under
French
  • Good for special occasions
  • Charming
  • Neighborhood gem
Join us for an unforgettable evening! We're open exclusively for dinner, ready to serve you delicious meals and create memorable nights.
3pm to 9:30 mon-thurs.
3pm to 10:30 friday.
4pm to 10:30 saturday.

Permanently Closed

This restaurant is permanently closed.

Order delivery or takeout

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Additional information

  • Dining style
    Fine Dining
  • Price
    $30 and under
  • Cuisines
    French, Mediterranean, Wine Bar
  • Hours of operation
    Mon–Thu 3:00 pm–9:30 pm Fri 3:00 pm–10:30 pm Sat 4:00 pm–10:30 pm
  • Phone number
    (904) 398-1949
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Jesse Comoli
  • Catering
    Whether casual or formal, any occasion calls for the ultimate Bistro AIX experience." Your event will be completely coordinated and managed by our experienced team and you will discover that we place the same emphasis on taste and service at your location as we do at the restaurant. The Bistro AIX catering staff will customize all aspects of your event including menu, flowers, bar service, and audio-visual needs to make your event spectacular.
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any occasion. All inquiries can be easily submitted by following the link to gatherhere.com on our website at www.bistrox.com. Our private events team will be there to answer any questions.
  • Neighborhood
    Jacksonville
  • Cross street
    Phillips Street
  • Parking details
    Three private parking lots are located behind the restaurant on Phillips Street. Side parking on building also available. Street parking also available.
  • Public transit
    JTA routes available through San Marco BLVD.
  • Entertainment
    BarX is located next to Bistro AIX and offers Happy Hour Mon-Fri from 3:30-6:30
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 2,763 people are saying

Overall ratings and reviews

2.9
2.9 based on recent ratings
  • 2.9Food
  • 3.6Service
  • 3.4Ambience
  • 2.9Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Bistro Aix, once beloved by many, is currently experiencing a decline in both food quality and service. Guests have noted issues like "lukewarm food" and slow service. While the ambiance and past experiences were cherished, recent visits have been disappointing. Nonetheless, a few patrons still enjoy their visits, recalling fond memories.

2,757 Reviews
  1. Christopher

    VIP

    San Francisco

    1 review

    2.0

    1 review

    Dined on September 6, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 2
    Bistro Aix was a favorite of ours for many years, but we probably have not been in 2 years. We went for one last time before they close, and it was such a disappointment. The menu is down to very few options, and was missing many of the menu mainstays (no blue cheese chips or French onion soup). And the food was mediocre at best. My steak was undercooked and not a quality cut of meat and the fries were undercooked as well, on top of appearing to be low quality frozen fries. The bar was also very slow with our orders, even though there couldn’t have been more than 20 people in the restaurant. It’s sad, but clearly the restaurant has run its course.

    Is this helpful?

  2. Betsy

    VIP

    Nashville

    15 reviews

    5.0

    15 reviews

    Dined on September 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We found this gym two years ago and every time we come back into town for a horse show, we try to make it a point to go down there because we love it.

    Is this helpful?

  3. Gordon

    San Diego

    28 reviews

    5.0

    28 reviews

    Dined on September 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    As usual everything was great. We will return again and again.

    Is this helpful?

  4. OpenTable Diner

    Los Angeles

    13 reviews

    1.0

    13 reviews

    Dined on August 31, 2024

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 1
    This restaurant is listed amongst some of best restaurants in my area. It is very unfortunate and misleading to include this establishment with such well respected restaurants. Although the service was great, the food was lukewarm at best. Our entrees were slightly above Chef Boyardee canned ravioli. Long story, we won’t be returning to Bistro Aix.

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  5. John

    Jacksonville

    11 reviews

    2.0

    11 reviews

    Dined on August 26, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3
    There was hardly anyone in the restaurant and they were not making pizza because they didn’t want to fire up the oven for it. They were out of two of the things we wanted to order. We have ordered the short ribs several times in the past. This time they were low quality and tough.

    Is this helpful?

  6. DanGlunt

    San Francisco

    3 reviews

    1.0

    3 reviews

    Dined on July 13, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    It saddens me to say, the food and service has gone downhill. Service was poor - not knowing the menu, not refilling waters/drinks and checking in. Food was terrible for all three of us.

    Is this helpful?

  7. OpenTable Diner

    Jacksonville

    4 reviews

    4.0

    4 reviews

    Dined on July 5, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Always love it here, will be back. Hubby had the filet, I have the salad and we started with escargot.

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  8. JenniferC

    Orlando

    2 reviews

    1.0

    2 reviews

    Dined on June 30, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    My husband and I had reservations which I had to give them my credit card information to make. When we arrived at the restaurant on time, the doors were locked and they were closed.  We are still confused as to why no one contacted us to cancel our reservation, especially since we had driven all the way from Fleming Island to have dinner.

    Is this helpful?

  9. KittyKate

    Orlando

    5 reviews

    1.0

    5 reviews

    Dined on June 22, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1
    It’s sad but it seems like they’ve given up. Server was nice but that was the only positive part of the experience. Every part of the meal was disappointing and it seems like this is not unique experience being that there were only 3 tables on Saturday night at 7pm. The issues we encountered were not the result of a “bad night” they were the result of management giving up on what could be (and once was) a cool restaurant. Again, just sad and I won’t give it another chance.

    Is this helpful?

  10. luv2dine

    Jacksonville

    3 reviews

    1.0

    3 reviews

    Dined on June 21, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1
    Eat a lot of bread. On Friday night we ordered shrimp cocktail. They were out. The bam bam shrimp recommended tasted like lean cosine. The tune tar tar was tasteless. The duck was barely cooked. We sent it back and they tried to rewarm it. Fat wasn’t rendered and duck was tough and served less than rare. The chicken dish recommended was fried beyond eatable.

    Is this helpful?

FAQs

Bistro Aix offers takeout which you can order by calling the restaurant at (904) 398-1949.

Bistro Aix is rated 2.9 stars by 2763 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Permanently Closed

This restaurant is permanently closed.

Order delivery or takeout

Google Map for Bistro Aix

1440 San Marco Blvd, Jacksonville, FL 32207

Additional information

  • Cross street
    Phillips Street
  • Neighborhood
    Jacksonville
  • Hours of operation
    Mon–Thu 3:00 pm–9:30 pm Fri 3:00 pm–10:30 pm Sat 4:00 pm–10:30 pm
  • Price
    $30 and under
  • Cuisines
    French, Mediterranean, Wine Bar
  • Dining style
    Fine Dining
  • Dress code
    Casual Dress
  • Parking details
    Three private parking lots are located behind the restaurant on Phillips Street. Side parking on building also available. Street parking also available.
  • Public transit
    JTA routes available through San Marco BLVD.
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Jesse Comoli
  • Entertainment
    BarX is located next to Bistro AIX and offers Happy Hour Mon-Fri from 3:30-6:30
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
  • Phone number
    (904) 398-1949
  • Catering
    Whether casual or formal, any occasion calls for the ultimate Bistro AIX experience." Your event will be completely coordinated and managed by our experienced team and you will discover that we place the same emphasis on taste and service at your location as we do at the restaurant. The Bistro AIX catering staff will customize all aspects of your event including menu, flowers, bar service, and audio-visual needs to make your event spectacular.
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any occasion. All inquiries can be easily submitted by following the link to gatherhere.com on our website at www.bistrox.com. Our private events team will be there to answer any questions.
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