Bistro 880

Review summary

1. D

   David

   San Francisco

   4 reviews

   4.0

   4 reviews

   Dined on November 24, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The new menu has improved the food choices, and the service was the best in years of going. Too bad the band, Cisum, was terrible.
   

   Bistro 880Responded on December 2, 2024

   Dear David, Thank you for sharing your review. We appreciate and value your feedback and, we thank you for being our guest. We hope to serve you again David. Have a wonderful week!
   

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2. A

   Aileen

   VIP

   San Francisco

   8 reviews

   4.0

   8 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Marlene was our server and she was all over the place. They probably could have used one more server. We were part of a party of 10 with a reservation at 9pm to enjoy the live band and have drinks, but my husband and I arrived at 8pm to have dinner. They had a great Friday - Sunday deal for Caesar or house salad, prime rib, mashed potatoes, asparagus, cheesecake and a glass of wine for $32. It took a while for our order to be taken, and to get our salad and each course that we felt Marlene forgot about us, but again, we saw Marlene serving a lot of tables from one end of the restaurant to the other. When the rest of our party arrived at various times between 9:15pm - 10pm, they waited a little before heading to the bar to put in their drink orders since Marlene wasn’t around. Overall, we had an awesome time. RelativeKey played great music and the dance floor was always crowded. We’ve been to many buffets at The DoubleTree Hilton/Bistro 880. Sometimes the chef slices the prime rib too early and lets all the juices run out, thus the meat is dry. This time and yes, it came from the kitchen, the prime rib was moist and flavorful.
   

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   Bistro 880Responded on November 18, 2024

   Dear Aileen, Thank you very much for taking the time to write and share your review. We are sorry for any inconveniences and we're sorry to hear that you had to wait to be helped a few times during your dining experience. Your feedback is very important and valuable to us and, I have shared it with our management team for them to address. Thank you. Thank you for dining with us Aileen. We do hope to serve you again someday. Take care and have a wonderful week.
   

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3. B

   Barbara

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Band, Great Food and Great Service.. love tgsi placw 💕
   

   Bistro 880Responded on November 18, 2024

   Dear Barbara, Thank you so much for your 5-star review! Thank you for sharing your experience with us! We're happy to know that you enjoyed yourself and we thank you for being our guest. We hope to see you again soon. Have a great week Barbara!
   

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4. A

   Antoinette

   Sacramento

   2 reviews

   5.0

   2 reviews

   Dined on October 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our dinner was great!!!!Perfect price, excellent service,good food.
   

   Bistro 880Responded on October 16, 2024

   Dear Antoinette, Thank you very much for your OpenTable review! Thank you for sharing your experience and ratings! Our team is happy to know that you enjoyed your meal and our restaurant. Thank you for being our guest. We hope to serve you again! Have a great Wednesday Antoinette!
   

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5. L

   Lawrence

   VIP

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined on October 13, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   We were pleased that we got the high top chairs near the dance floor. The ahi tuna tacos were excellent. However, we were disappointed either the Caesar salads. But that might be our fault as we should have ordered the dressing on the side and skipped the anchovies. The amount of actual lettuce was very disappointing. I wish the server should leave a pitcher of ice water at the table so we don't have to keep asking for refills.
   

   Bistro 880Responded on October 14, 2024

   Dear Lawrence, Thank you for sharing your review. Our management team will be carefully evaluating each rating as well as the comments that you have provided us with. Thank you very much for being our guest, Lawrence. We hope to serve you again someday. Have a wonderful week.
   

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6. m

   mayen

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on October 6, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Calamares is consistent. Good. The music is just right not too loud. Price ok
   

   Bistro 880Responded on October 7, 2024

   Dear Mayen, Thank you for your review and for being our guest. Thank you for sharing your experience. We hope to serve you again someday. Have a wonderful week.
   

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7. L

   Lawrence

   VIP

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on September 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always thank Susan, the manager, for getting me a nice table near the dance floor. My triple decker club sandwich was amazing. It is so large that I can only eat half and I take the rest home. My date enjoyed her pasta with grilled salmon and the ube cheesecake. Our server, Veronica, was amazing. I definitely will be back in a few weeks.
   

   Bistro 880Responded on September 30, 2024

   Dear Lawrence, Thank you so much for your wonderful review and for your 5-star rating! Thank you for sharing your experience and feedback with us. We are happy to know that Susan and Veronica took good care of you. Thank you for dining with us Lawrence. We look forward to serving your again in a few weeks, thank you! Have a wonderful week!
   

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8. G

   Grace

   San Francisco

   1 review

   4.0

   1 review

   Dined on September 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The Prime Rib special is delicious! Great service and good music. We had an excellent evening.
   

   Bistro 880Responded on September 23, 2024

   Dear Grace, Thank you very much for your review! We are happy to hear that you enjoyed yourself here and our prime rib special. Thank you for dining with us. We hope to serve you again! Have a great week!
   

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9. L

   Lawrence

   VIP

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on September 7, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 3

   The band was doing a sound check between 730 pm and 9 pm. The noise level was so loud, we could not have conversations. I loved my triple decker club sandwich. My friend said her pot pie was terrible. The pot pie had no bottom crust, was too watery, and lacked flavor.
   

   Bistro 880Responded on September 9, 2024

   Dear Lawrence, Thank you very much for sharing your 5-star review. Thank you for sharing your experience with us. Our management team is reviewing your comments. Thank you for dining with us Lawrence. Have a wonderful week.
   

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10. P

    Peter

    VIP

    Greater Boston

    11 reviews

    4.0

    11 reviews

    Dined on September 7, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3

    What a pleasant surprise. We did not know what to expect. The food was amazing. What a great find!! The service was excellent. Our waitress was helpful, engaging and fun. The chef even came out and talked to us because we had some questions on preperation. The only downside was that a band was setting up and testing their equipment and sound and it made our conversations difficult. I am not a complainer by nature but the music was louder than when the band actually played. If i was at a night club, I would expect to not hear people as well. At an upscale restaurant, it seemed very inconsistent with the ambiance they try to create.
    

    Bistro 880Responded on September 9, 2024

    Dear Peter, Thank you for your OpenTable review. We appreciate and value your feedback shared. Thank you so much for dining with us. We hope to see you again someday. Have a wonderful week.
    

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