Benihana - Stuart, FL

Review summary

1. M

   Michael

   VIP

   Las Vegas

   74 reviews

   5.0

   74 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   This is one of the better Benihana’s. We visited on Christmas and I found the service to be amazing, especially on such a busy time. The food matched the service!
   

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2. K

   Kathy

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   family Christmas dinner. It was a great time and the meals were perfectly cooked. Our wait staff, Danielle was awesome!
   

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3. R

   Robin

   Treasure Coast

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   With it being Christmas, it was exceptionally crowded, so the noise level was a bit loud for us, but the staff still managed to do an exceptional job, and the food was still excellent.
   

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4. M

   Monica

   Treasure Coast

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Made a reservation and why did we still have to wait so long (45 minutes)? How many holidays have they run this rodeo before they know to leave some time in between reservations. When we left it was even worse. Food was great, cook & waitress were personable for having to work on Christmas.
   

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5. L

   Lisa

   E. Tennessee

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Ridiculously busy and under staffed Server dropped half our food on the floor Other Food ordered never came out. It was a disaster and disappointing
   

   Benihana - Stuart, FLResponded today

   Hey Lisa, we're really sorry to hear about your experience at Benihana - Stuart, FL. We understand that our service did not meet your expectations and we sincerely apologize for the inconvenience caused. It's disappointing to hear that you had to experience this during such a busy time. We take your feedback seriously and will use it to improve our service. We hope you'll give us another chance to make it right. Sincerely, the Management Team.
   

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6. C

   Carl

   Treasure Coast

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Over all very enjoyable! Server was exceptional!
   

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7. p

   philip

   VIP

   Atlanta Metro

   3 reviews

   1.0

   3 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 4
   4. Ambience 3

   Had a 7 pm reservation and was seated at 7:50 and being told 5 minutes at 7:20 rude manager
   

   Benihana - Stuart, FLResponded 6 days ago

   Thanks for the feedback, Philip. We're truly sorry to hear about your recent experience at Benihana - Stuart. It's disappointing to know that you didn't receive the level of service we strive for. We understand how important it is to have a smooth dining experience and we apologize for any inconvenience caused. Your feedback is invaluable to us and we will certainly use it to improve our service. We hope you will give us another chance to provide a better experience. Best regards, Benihana - Stuart, FL Management Team
   

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8. J

   Jo

   Treasure Coast

   1 review

   5.0

   1 review

   Dined on December 18, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a pleasant company holiday lunch and the food and service were great. Felix and his assistant did a great job and kept things moving right along. Great communication skills, very attentive to our needs and made it a delightful holiday event. We'll be back.
   

   Benihana - Stuart, FLResponded 7 days ago

   Hey Jo, We're so glad to hear that you had a pleasant company holiday lunch at Benihana - Stuart! It's fantastic to know that our team was able to provide you with great food and service. We're also pleased to hear that you appreciated our team's attention and communication skills. We're thrilled that we were able to make your holiday event delightful. We look forward to welcoming you back soon for another great experience. Best regards, The Management Team
   

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9. P

   P

   VIP

   West Palm Beach

   54 reviews

   2.0

   54 reviews

   Dined on December 15, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   We haven’t been in years a friend recently told us the one in Stuart is great so we decided to try it again. The parking is horrendous, shaped like a z…you can only go one way down and reverse or k-turn your way back out. We parked by the entrance curbside like others. We opted for the bar rather than the hibachi seating which was very loud. Downstairs is freezing perhaps to keep upstairs as comfortable as possible with the smoke n added heat. They offer a pretty extensive happy hour menu from 3-6 M-Fri with both drinks and appetizers. They are currently running a great special $39 for a 5 course meal. Mushroom soup was a simple but too salty broth, and salad fresh with choice of ginger or yum yum sauces. Pork gyoza and dragon roll for appetizers. The pork gyoza was odd, so much filler it barely tasted or had the consistency of meat, dragon roll was decent. I had the hibachi steak and hubs had the hibachi shrimp. Both entrees came with sautéed onions and zucchini, mine also had mushrooms. A bit under-seasoned, you’re relying on the sauces to add any sort of flavor. Shrimp was a nice portion but pretty small and steak was tender. The chicken fried rice I thought was better, badly heated through it also lacked much flavor. Scoop of Ice cream finished the meal. Overall it was a great value.
   

   Benihana - Stuart, FLResponded on December 16, 2024

   Thanks for the feedback, Pchin! We're glad to hear that you decided to give Benihana - Stuart another chance after a long absence. We apologize for the inconvenience caused by the parking situation and the lack of heat in our downstairs. We're sorry to hear that your experience with our hibachi and specials didn't meet your expectations. We appreciate your comments on our menu and will take them into account as we continually strive to improve. We're glad you enjoyed our drinks and appetizers, and hope you'll give us another try soon!
   

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10. R

    Robert

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on December 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent experience in every way. High quality food. Worth every penny.
    

    Benihana - Stuart, FLResponded on December 12, 2024

    Hi, Robert! Thank you so much for your wonderful review. We're thrilled to hear that you had an excellent experience with us at Benihana - Stuart. It's great to know that you found our food high quality and worth every penny. We strive to provide excellent service and it's wonderful to know we met your expectations. We look forward to serving you again soon. Best regards, The Management Team
    

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