Benihana - Scottsdale, AZ

Review summary

1. K

   Kevin & Amy VIP

   Phoenix17 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Josh wine for $25 a glass where total wine sells a bottle for $18 is just a rip off!!!
   

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2. V

   Vikki VIP

   Phoenix12 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a FUN EVENING Experience!!!! Really great service, the chefs are so funny and entertaining and the Servers are amazing!!!! Great way to unwind, enjoy “dinner and a show” if you will!!!! Our 10-year old son loves it!!!!!! Thank you so much!!!!
   

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3. SW

   SusanW

   Phoenix2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My sister and me dined today for lunch. We both ordered the lunch special, which came with shrimp, scallops, chicken, fried rice, a drink, salad, and an ice cream dessert. For the money, the amount of food prepared was very good. Tim was our chef and he was very entertaining and cooked our lunch choices perfectly.. Jesus was our waiter and he made sure we had enough ice tea to drink, and our salads were prepared to our satisfaction. Overall our experience was very good. We sat at the grill with another nice couple and enjoyed conversation. This is a fun place to come for a good meal and an entertaining show. Thank you.
   

   Benihana - Scottsdale, AZResponded 4 days ago

   Thanks for the feedback, Susan! We're thrilled to hear that you and your sister enjoyed your lunch at Benihana - Scottsdale, AZ. It's wonderful to know that our lunch special and service met your expectations. We always strive to provide our guests with an enjoyable dining experience, and your comments are very encouraging. We look forward to your next visit!
   

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4. OT

   OpenTable Diner

   Phoenix1 review

   1.0

   Dined on March 4, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The quality of food was not that great the service was very mediocre and the bathrooms were not cleaned at all. This was a birthday celebration and we all were not pleased.
   

   Benihana - Scottsdale, AZResponded on March 5, 2025

   Dear Guest! Thanks for the review. We're truly sorry to hear that your birthday celebration at Benihana - Scottsdale, AZ didn't meet your expectations. We pride ourselves on our food and service, so it's disappointing to hear that you didn't enjoy your meal. We also apologize for the cleanliness issue you mentioned. We will certainly look into this matter. Your feedback is valuable to us and we hope to have the opportunity to serve you better in the future.
   

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5. C

   Chris

   Fort Lauderdale2 reviews

   5.0

   Dined on March 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place had the wagyu and my server Dylan was right it was delicious. My chef was good there was another chef on the far back corner that had the best show I’ve seen. Will be back 
   

   Benihana - Scottsdale, AZResponded on March 5, 2025

   Thanks for the feedback, Chris! We're thrilled to hear that you enjoyed your wagyu and found it delicious. It's wonderful to know that you had a great experience with your chef and enjoyed their show. We always strive to provide the best service and food to our guests, and your feedback lets us know we're on the right track. We're looking forward to your next visit at Benihana - Scottsdale, AZ!
   

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6. OT

   OpenTable Diner

   Phoenix1 review

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely perfect from start to finish!! So much fun!
   

   Benihana - Scottsdale, AZResponded on March 5, 2025

   Dear Guest! Thank you so much for your fantastic review! We're absolutely thrilled to hear that you had such a great time at Benihana - Scottsdale, AZ. We strive to provide an exceptional dining experience, and it's wonderful to know that we succeeded in your case. We look forward to welcoming you back soon for another fun-filled experience. Best wishes, The Management Team
   

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7. G

   Genna VIP

   Phoenix56 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a fun experience. Michael was our Chef. He was great. He did a terrific job.
   

   Benihana - Scottsdale, AZResponded on March 4, 2025

   Thanks for the review, Genna! We're thrilled to hear that you had a fun experience at Benihana - Scottsdale, AZ. It's great to know that our chefs provided you with a memorable dining experience. We strive to provide excellent food, service, and value, so your feedback means a lot to us. We look forward to serving you again soon.
   

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8. K

   Karen

   Phoenix2 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Tim the chef is the best!!! Patrick our server was great too. overall amazing time
   

   Benihana - Scottsdale, AZResponded on March 6, 2025

   Hi Karen, We're thrilled to hear you had an amazing time at Benihana - Scottsdale, AZ! It's great to know that you enjoyed our chef's cuisine and found our service to be top-notch. We always strive to provide the best for our guests and your feedback is a testament to our efforts. Thank you for choosing us and we look forward to welcoming you back soon. Best regards, The Management Team
   

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9. L

   Liz VIP

   Kansas City36 reviews

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We ended up waiting 30 minutes after our reservation which was difficult with small children. We were celebrating a birthday!
   

   Benihana - Scottsdale, AZResponded on March 3, 2025

   Thanks for the feedback, Liz. We're sorry to hear about the wait time you experienced, especially on such a special occasion as your birthday. We understand how frustrating it can be to wait, especially when you have young children. We're always working to improve our service and your feedback is invaluable in that process. We hope to have the opportunity to serve you again and provide a more seamless experience. The Management Team at Benihana - Scottsdale, AZ.
   

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10. JP

    Jessica P

    San Diego1 review

    4.0

    Dined on March 2, 2025

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 3

    Good food, good time. Will be back with family.
    

    Benihana - Scottsdale, AZResponded on March 3, 2025

    Thanks for the review, Jessica! We're thrilled to hear that you had a good time at Benihana - Scottsdale, AZ. We're always here to provide great food and service, so your feedback is much appreciated. We noticed that you rated our food and service a bit lower, and we're always striving to improve. We hope to welcome you and your family back soon for a great dining experience.
    

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