Benihana - Santa Anita, CA

Review summary

1. A

   An'Nisa

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and fun chefs .. great birthday fun
   

   Benihana - Santa Anita, CAResponded today

   Thanks for the review, An'Nisa! We're thrilled to hear that you had a great birthday celebration at Benihana - Santa Anita, CA. It's wonderful to know that our chefs, service, and overall value made your birthday memorable. We look forward to serving you again soon. Best, The Management Team
   

   Is this helpful?

   Report
2. C

   Cecille

   Orange County

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff was very attentive and she would check in on us to make sure that we are ok and would ask if we need anything. My only dissapointment was that there was no green tea ice cream!
   

   Benihana - Santa Anita, CAResponded today

   Hi Cecille, Thank you for taking the time to share your experience at Benihana - Santa Anita. We're thrilled to hear that our staff made you feel attended to and that you appreciated their service. We understand that the absence of green tea ice cream was a disappointment. We appreciate your feedback and will definitely look into this matter. We hope to welcome you back soon for a better experience. Best regards, The Management Team
   

   Is this helpful?

   Report
3. N

   Nancy

   Los Angeles

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Even with a reservation we had to wait over an hour to be seated. They should really tell you this when checking in.
   

   Benihana - Santa Anita, CAResponded today

   Thanks for visiting us, Nancy. We're truly sorry to hear about your experience at Benihana - Santa Anita, CA. It's disappointing to know that you had to wait despite your reservation, and we understand how frustrating that can be. We aim to provide efficient service and it's clear we missed the mark during your visit. We appreciate your feedback and will certainly use it to improve our reservation system. We hope you'll give us another chance to provide you with the service you deserve.
   

   Is this helpful?

   Report
4. M

   Monica35

   Los Angeles

   6 reviews

   4.0

   6 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Had a great time! the cook was funny,food taste amazing like always 
   

   Benihana - Santa Anita, CAResponded today

   Thanks for the review, Monica35! We're thrilled to hear that you had a great time at Benihana - Santa Anita, CA. It's wonderful to know that our food and service met your expectations. We always strive to deliver the best dining experience possible, and your kind words are a testament to our efforts. We look forward to serving you again soon!
   

   Is this helpful?

   Report
5. S

   Stella

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Chef Eric was amazing! Everything tasted just right. We felt like there wasn't enough air flow so the air quality was not so good.
   

   Is this helpful?

   Report
6. m

   merlinda

   Los Angeles

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   It’s a great place but the chief we got was not good
   

   Is this helpful?

   Report
7. A

   Aik

   Las Vegas

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   The reservation was at 6:45pm but we had still had to wait 30 minutes before being seated. By the time we got any food it was nearly 8pm. The service and food was good but the wait time ruins it. Why have a reservation system if you still have to wait for a table.
   

   Is this helpful?

   Report
8. G

   Geselle

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   The menu really shouldn't say "Fill menu available upon request" if it's really not available upon request. I truly have never had a bad experience until this last time and we're frequent Benihana customers, especially at this location. We checked in early for our reservation and had all of the party present but another family who just walked in and checked in after us got seated before us, not a big of a deal, We sat down and asked for the full menu and were denied the full menu. I'm not sure if our chef was new, or just not happy to be there that early in the morning but he was lacking personality and tricks . He didn't really engage with us and he switched the steaks around , gave New York strip to 2 of our guest s that ordered filet mignon and then under cooked the steak for one of our guests that requested well done. The food lacked flavor that I usually look forward to when coming here Overall it was overpriced and underwhelming.
   

   Is this helpful?

   Report
9. A

   Alyssa

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the best night ever! Food was delicious and so accommodating of dietary needs/restrictions. Fabulous drinks
   

   Is this helpful?

   Report
10. M

    Miriam

    Los Angeles

    20 reviews

    5.0

    20 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was excellent! Yes, there is a wait, but that is normal at all the Benihanas, even with a reservation. Be patient, all good times are worth the wait.
    

    Is this helpful?

    Report