Benihana - Plano, TX

Review summary

1. D

   Danielle

   Dallas

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   We typically go to Benihana’s every year for my daughter’s bday. Usually the cook is more entertaining. They did none of the tricks they typically do. A little more boring. They didn’t sing happy birthday either which they have done. We had a much better experience in Columbus. We spent a lot of money for a table of 10 and wasn’t worth it.
   

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2. R

   Rashad

   Dallas

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Our reservation was for 8:15p. We Sat down at 9:28p I had 6 kids with me ....the chef was HORRIBLE. No interaction with kids, no fire, no choo-choo train w/ onions... nothing. Just a dry and uncomfortable experience. I will never be back!
   

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3. CT

   CeeTee

   VIP

   Oklahoma City

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   The restaurant is dated and dirty. The service was just so-so. Prices way too high for a mediocre experience. Chef wasn't very interactive.
   

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4. R

   RENEE

   San Francisco

   7 reviews

   2.0

   7 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   Was seated with a stack of dirty dishes at the table . It was from the previous guest
   

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5. D

   David

   Dallas

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   We go to different Behinana’s throughout the year and we’ve been to this location in Plano a few times. Honestly, we were not impressed tonight. While the service was good, the food was very bland. Four of us got the Emperor’s feast with the fried rice option and everything was under seasoned. When you fork out $300 plus tip for a nice meal, you expect everything to be on point. The food tonight was not. Everyone in our group of five was disappointed.
   

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6. G

   Gregg

   Dallas

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our waitress brought our soup and salad at the same time. Other tables received their soup first, then the salad. We would have preferred having them served separately.
   

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7. s

   shona

   San Francisco

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   We were seated 30 minutes after our reservation. Once we got to our table service was extremely slow. I know it was Christmas, but the service was poor.
   

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8. OT

   OpenTable Diner

   Jacksonville

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience on Christmas! Everything was absolutely perfect. Thank you for being open!
   

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9. OT

   OpenTable Diner

   Dallas

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Very poor service and hamachi show was quick and very underrated. Our cook was not excited at all about his job and didn’t do any of the normal things.
   

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10. A

    Alice

    Dallas

    5 reviews

    3.0

    5 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    It was okay. The service was running 45 minutes to an hour behind, which was a bit disappointing. I probably won’t be returning, but I do appreciate that you were open on Christmas Day. Thank you!
    

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