Benihana - Orlando - International Drive, FL

Review summary

1. OT

   OpenTable Diner

   Jacksonville

   23 reviews

   vip
   5.0

   23 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time! Kids loved it. Food was great! We will be back for sure
   

   Is this helpful?

   Report
2. V

   Veronica

   Orlando

   43 reviews

   vip
   5.0

   43 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great! Chef Dan is fun. Highly recommend. First time sitting.on.the left side.
   

   Is this helpful?

   Report
3. M

   Michael

   Key West

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Benihana never disappoints. The food & service is always outstanding.
   

   Benihana - Orlando - International Drive, FLResponded 1 day ago

   Hello Michael! Thanks for visiting us at Benihana - Orlando - International Drive. We're thrilled to hear that you enjoyed your dining experience with our food and service. We always strive to provide the best for our guests and it's wonderful to know we hit the mark for you. We look forward to serving you again soon.
   

   Is this helpful?

   Report
4. M

   Marisa

   New York City

   1 review

   vip
   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service was great and our hibachi chef was hilarious.
   

   Benihana - Orlando - International Drive, FLResponded 4 days ago

   Dear Marisa! Thanks for visiting us at Benihana - Orlando - International Drive! We're thrilled to hear that you enjoyed our service and had a good time with our hibachi chef. We always strive to provide a memorable experience for our guests, and it's great to know we hit the mark with you. We appreciate your feedback on the value and we'll continue to work on improving it. We look forward to welcoming you back soon! Best, The Management Team
   

   Is this helpful?

   Report
5. s

   sean

   Orlando

   2 reviews

   1.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   Very long wait time and poor service The staff act like there don’t care
   

   Benihana - Orlando - International Drive, FLResponded 6 days ago

   Dear Sean! Thanks for the review. We're sorry to hear that your experience at Benihana - Orlando - International Drive didn't meet your expectations. We strive to provide excellent service and it's clear we fell short during your visit. Your feedback is valuable and we'll certainly use it to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right. Sincerely, The Management Team.
   

   Is this helpful?

   Report
6. P

   Pat

   Amarillo

   84 reviews

   vip
   3.0

   84 reviews

   Dined on November 14, 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   A place to go with at least six people to make it fun. U r charged for fried rice separately not included in order. Lots of noise. Would have been better if we were with a group chef was very good with my husbands order. Has allergies made sure to follow.
   

   Benihana - Orlando - International Drive, FLResponded 6 days ago

   Hi Pat! Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed your experience at Benihana - Orlando - International Drive. We appreciate your understanding about our fried rice pricing and the noise level. We always strive to create a fun and enjoyable atmosphere for our guests, and your feedback helps us do just that. We're also glad to hear that our chef was able to accommodate your husband's order. We're sorry if you found our restaurant to be noisy. We'll certainly take your feedback into consideration as we continually work to improve our guests' experiences. We hope to see you and your group again soon! Best, The Management Team
   

   Is this helpful?

   Report
7. D

   Donnie

   Atlanta Metro

   15 reviews

   5.0

   15 reviews

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful experience my wife wanted to go for our anniversary celebration
   

   Benihana - Orlando - International Drive, FLResponded on November 14, 2024

   Hey Donnie! Thanks for the review! We're overjoyed to hear that you and your wife had a wonderful anniversary celebration at Benihana - Orlando - International Drive. It's great to know that our food and service lived up to your expectations. We strive to make every dining experience memorable and we're glad we could be a part of yours. We look forward to welcoming you back for many more celebrations in the future!
   

   Is this helpful?

   Report
8. T

   Tifferania

   Jacksonville

   10 reviews

   5.0

   10 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was great. Will be back soon. Thanks again
   

   Benihana - Orlando - International Drive, FLResponded on November 14, 2024

   Hey, TIfferania! We're thrilled to hear that you had a great experience at Benihana - Orlando - International Drive! It's wonderful to know that our food and service met your expectations. We always aim to provide the best experience for our guests. Your kind words mean a lot to us. We look forward to serving you again soon. Thanks again!
   

   Is this helpful?

   Report
9. L

   Liam

   Miami

   1 review

   1.0

   1 review

   Dined on November 10, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I had a horrible experience and they charge me for extra plate
   

   Benihana - Orlando - International Drive, FLResponded on November 11, 2024

   Hello, Liam! We're truly sorry to hear about your recent experience at Benihana - Orlando - International Drive. It's disappointing to know that we didn't meet your expectations. We strive to provide excellent service and it's clear we fell short during your visit. We also understand that you were not satisfied with the additional plate charge. We appreciate your feedback and will certainly take it into consideration as we continually work to improve our guest experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to show you the kind of service we're truly capable of. Best Regards, The Management Team
   

   Is this helpful?

   Report
10. D

    DG

    Atlanta Metro

    2 reviews

    vip
    5.0

    2 reviews

    Dined on November 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Best Benihana in America! Perfect for families after a grueling day at the parks
    

    Benihana - Orlando - International Drive, FLResponded on November 8, 2024

    Thanks for the review, DG! We're thrilled to hear that you consider our Benihana - Orlando - International Drive - the best in America. We're glad you enjoyed your family dining experience with us. We strive to provide the best service and food to our valued guests like you. We look forward to serving you again soon!
    

    Is this helpful?

    Report