Benihana - Orlando - International Drive, FL

Review summary

1. E

   Evgeny

   New York City

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Our visit to this restaurant was extremely disappointing. The meals were prepared separately, which caused significant delays, and even when they were finally ready, they were over-spiced and overhyped. It was clear that the chef lacked enthusiasm and motivation, which was reflected in the poorly prepared dishes. To make matters worse, they forgot to serve the rice that was supposed to accompany our meal, and the glasses we were given were dirty. Overall, it was a thoroughly unsatisfactory experience. I would not recommend this place to anyone.
   

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2. Q

   Quashay

   Orlando

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my second time visiting and I loved both times. The food, the chef, customer service, all were great per usual. I will definitely be back to visit.
   

   • 

   Benihana - Orlando - International Drive, FLResponded 1 day ago

   Hey, Quashay! Thanks for your review! We're thrilled to hear that you enjoyed your second visit to Benihana - Orlando - International Drive. It's wonderful to know that our food, chef, and customer service met your expectations. We noticed that you rated our value a bit lower. We're always striving to provide the best experience for our guests, and your feedback helps us do just that. We hope to see you again soon!
   

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3. m

   michelle

   Minneapolis

   9 reviews

   vip
   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was THE BEST!! Food and saki were awesome!!
   

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4. E

   Eddie

   Orlando

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   First time very good overall our server was excellent
   

   Benihana - Orlando - International Drive, FLResponded 2 days ago

   Hi, Eddie! Thank you so much for your kind words and for giving us a perfect rating! We're thrilled to hear that you enjoyed your first visit to our restaurant. It's always our goal to provide excellent service and it's great to know we hit the mark for you. We're also glad you enjoyed the food. We noticed that you rated the value a bit lower, and we appreciate your feedback. We're always looking for ways to improve and your input is invaluable. We hope to see you again soon. Best, The Management Team at Benihana - Orlando - International Drive
   

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5. W

   Wilfred

   Orlando

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We liked the chef. A5 wagu steak was good but a little overrated.
   

   Benihana - Orlando - International Drive, FLResponded 2 days ago

   Hey Wilfred! Thanks for the feedback! We're glad to hear that you enjoyed our chef and the wagu steak. We understand that you found it a little overrated and we're always looking to improve. We appreciate your rating and hope to serve you again soon.
   

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6. J

   James

   Orlando

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   My server Tiffany was great I love her customer service she greeted us so well and took care of us and can’t wait to come back again I couldn’t remember the chef name but we was at table 9 last night after 9:40pm and my chef did a fabulous job as well he is a great chef we need more chefs like him and Tiffany I felt so happy last night cause they did a great job and see they was trained well keep up the great work I will be back
   

   Benihana - Orlando - International Drive, FLResponded 2 days ago

   Dear James! Thanks for the feedback! We're delighted to hear that you had such a great experience with us and enjoyed our service and food. It's always our goal to provide our customers with excellent service and delicious meals. We're glad you're looking forward to returning and we'll continue to strive for excellence. Thanks again for your kind words and support!
   

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7. OT

   OpenTable Diner

   Jacksonville

   23 reviews

   vip
   5.0

   23 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time! Kids loved it. Food was great! We will be back for sure
   

   Benihana - Orlando - International Drive, FLResponded 2 days ago

   Dear Guest! Thank you so much for your wonderful review! We're thrilled to hear that you and your kids had a great time at Benihana - Orlando - International Drive. It's wonderful to know that you enjoyed our food and service. We noticed your rating on value and we appreciate your feedback. We're always striving to improve and we'll certainly take your comments into consideration. Looking forward to serving you again soon! Best, The Management Team
   

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8. V

   Veronica

   Orlando

   43 reviews

   vip
   5.0

   43 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great! Chef Dan is fun. Highly recommend. First time sitting.on.the left side.
   

   Benihana - Orlando - International Drive, FLResponded 4 days ago

   Hi Veronica! We're thrilled to hear that you had a great experience at Benihana - Orlando - International Drive! We're glad you enjoyed the Chef's personality and found value in our food and service. Your recommendation means a lot to us. We're looking forward to your next visit on the left side of the table. Warm regards, The Management Team
   

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9. M

   Michael

   Key West

   4 reviews

   5.0

   4 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Benihana never disappoints. The food & service is always outstanding.
   

   Benihana - Orlando - International Drive, FLResponded 5 days ago

   Hello Michael! Thanks for visiting us at Benihana - Orlando - International Drive. We're thrilled to hear that you enjoyed your dining experience with our food and service. We always strive to provide the best for our guests and it's wonderful to know we hit the mark for you. We look forward to serving you again soon.
   

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10. M

    Marisa

    New York City

    1 review

    vip
    5.0

    1 review

    Dined on November 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Service was great and our hibachi chef was hilarious.
    

    Benihana - Orlando - International Drive, FLResponded on November 19, 2024

    Dear Marisa! Thanks for visiting us at Benihana - Orlando - International Drive! We're thrilled to hear that you enjoyed our service and had a good time with our hibachi chef. We always strive to provide a memorable experience for our guests, and it's great to know we hit the mark with you. We appreciate your feedback on the value and we'll continue to work on improving it. We look forward to welcoming you back soon! Best, The Management Team
    

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