Benihana - Ontario, CA

Review summary

1. K

   Kyle

   Orange County

   2 reviews

   2.0

   2 reviews

   Dined today

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Had to wait almost an hour to be seated after reservation time. Drink and food service was very slow. Overall took over 3 hours from reservation time to leave. That is too long for a party of 2 in my opinion
   

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2. R

   Raffy

   Orange County

   9 reviews

   5.0

   9 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and service was fantastic but it is really overpriced. Way too expensive.
   

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3. S

   STEVE

   Las Vegas

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   Very poor maintenance, super dirty and old tables, old food stuck on corners of the table, grill was dirty when chef start cooking, I will do my best not to go back to this Benihanas
   

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4. w

   wendy

   Los Angeles

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   The waiter had his finger in my rice I had to scoop out half my rice where he had his whole thumb on it ! when he served it and he also had his finger in my salad touching the lettuces. Twice in a row I've been there and while it been mostly ok the service has been very upsetting I'm never going back! This place is just going down hill!
   

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5. C

   Chancely

   Los Angeles

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef and food was good as usual. Very satisfied.
   

   Benihana - Ontario, CAResponded today

   Hello Chancely, Thank you for your positive review and for choosing to dine with us at Benihana - Ontario, CA. We are thrilled to hear that you were satisfied with the food and service. We strive to provide the best experience for our guests and your feedback is a testament to our efforts. We look forward to serving you again soon! Best regards, The Management Team
   

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6. C

   Camillee

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server and chef were absolutely amazing! They made our celebration very special! And as always, the food was delicious!
   

   Benihana - Ontario, CAResponded today

   Thanks for visiting us, Camillee! We're thrilled to hear that you had an amazing experience at Benihana - Ontario, CA. It's always a pleasure to know that we've been able to make your celebration special. We're glad that you enjoyed the food as well. We look forward to serving you again soon!
   

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7. T

   Tony D.

   Las Vegas

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was great. Chef and hostess were very good.
   

   Benihana - Ontario, CAResponded today

   Hello Tony D., Thank you so much for your kind words and for giving us a perfect rating. We're thrilled to hear that you enjoyed our service and found our chef and hostess to be very good. It's always our goal to provide the best dining experience for our guests. We look forward to serving you again soon at Benihana - Ontario, CA. Best Regards, The Management Team
   

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8. P

   Pat

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience at the Ontario location. Adil (I think that’s his name) our chef was FANTASTIC and our waiter was great and very attentive.
   

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9. E

   Evelia

   VIP

   Los Angeles

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very unorganized even though I had reservations, I still waited 45 minutes to be seated so I ended up leaving 
   

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10. M

    Manuel

    VIP

    Los Angeles

    15 reviews

    1.0

    15 reviews

    Dined 3 days ago

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 5

    We has a birthday coupon and they refuse to take it! Will go to Tokio Wake !! Way better choice!! Sorry Benihanas is your loss!!
    

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