Benihana - Miramar, FL

Review summary

1. L

   Layra

   Miami

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me encantó .. un almuerzo un 14 de febrero junto a mis hijos y esposo espectacular.. mis hijos quedaron asombrados con la actuación del chef .. muchas gracias
   

   Benihana - Miramar, FLResponded 1 day ago

   Estimada Layra, ¡Muchas gracias por su maravillosa reseña! Nos alegra saber que tuvo un almuerzo espectacular junto a su familia en una fecha tan especial. Nos encanta crear experiencias memorables, y saber que sus hijos disfrutaron del show del chef nos llena de alegría. Esperamos recibirlos nuevamente muy pronto para otra experiencia inolvidable. ¡Gracias por su visita y su apoyo! Atentamente, La Gerencia
   

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2. L

   Lourdes

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely dinner, sat at the Lounge versus the tepannyaki tables. The service was excellent. Highly recommend this location.
   

   Benihana - Miramar, FLResponded 2 days ago

   Thanks for the review, Lourdes! We're thrilled to hear that you had a lovely dinner at Benihana - Miramar, FL. It's great to know that you enjoyed the service and found our location to your liking. Your high recommendation means a lot to us. We look forward to serving you again soon.
   

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3. C

   Cary

   Orlando

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Tried to fit 4 of us in a spot for 3. Server forgot about our table when she got a new one and we waited 15 mins before she came back.
   

   Benihana - Miramar, FLResponded 3 days ago

   Hi Cary, we're really sorry to hear about your recent experience at Benihana - Miramar, FL. We understand that waiting for a table can be frustrating and we apologize for the inconvenience caused. We also want to assure you that we're working on improving our service. We appreciate your feedback and hope to have the chance to serve you better in the future. Best, The Management Team
   

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4. A

   Allen

   San Francisco

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Made a reservation for 7:30 pm Didn't get to enjoy the birthday i had in mind, I ordered but had to cancel my meal and didn't get to enjoy the food as I wound up eating somewhere else, cause I had to leave early for a 9:30 pm comedy show... I'm sure business was good but felt overcrowded.
   

   Benihana - Miramar, FLResponded 6 days ago

   Hey Allen, We're truly sorry to hear about your experience at Benihana - Miramar, FL. We understand that your reservation was for a special occasion and we regret that you had to cancel it. We're glad that you were able to enjoy the birthday meal, but it sounds like the food wasn't up to par and that it affected your overall experience. We appreciate your feedback and will certainly look into this matter. We strive to provide the best service to all our guests and we hope to have the opportunity to welcome you back for a more positive experience. Best Regards, The Management Team
   

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5. M

   Mario

   New York City

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   If you're expecting the exceptional cooking experience that made Benihana famous, do not go to this location. The high prices remain, but the service and entertainment have taken a dive. The teppanyaki show, which used to be the highlight of the meal, was lackluster at best. Instead of impressive knife skills and engaging tricks, the chef’s "performance" consisted mainly of banging utensils together—no fun shrimp tossing, no exciting cooking techniques, just a dull, uninspired routine. For the amount spent, I expected much more. The quality of the experience simply does not justify the price. Benihana Miramar needs to step up its game if it wants to maintain its reputation.
   

   Benihana - Miramar, FLResponded 6 days ago

   Thanks for visiting us, Mario. We're sorry to hear that your experience at Benihana - Miramar, FL did not meet your expectations. We're committed to providing exceptional cooking and service, and we're sorry if we fell short this time. Your feedback about the teppanyaki show and the chef's performance is valuable and will be taken into consideration. We hope to have the opportunity to regain your confidence in the future.
   

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6. T

   Terrel

   Miami

   1 review

   5.0

   1 review

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a great experience. I took my wife here as one of her birthday gifts we had a great time and the food was delicious.
   

   Benihana - Miramar, FLResponded 6 days ago

   Hi Terrel, We're thrilled to hear that you and your wife had a great birthday celebration at Benihana - Miramar, FL! It's wonderful to know that our food made a memorable contribution to your special day. We always strive to provide the best dining experience, and your feedback is truly appreciated. Thank you for choosing us as your special gift, and we look forward to serving you again soon. Best regards, The Management Team
   

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7. A

   Alicia

   Miami

   7 reviews

   5.0

   7 reviews

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jan is always a pleasure. He makes each experience a memorable one!
   

   Benihana - Miramar, FLResponded on February 8, 2025

   Hey Alicia, Thank you for your glowing review! We're thrilled to hear that you had a memorable experience at Benihana - Miramar, FL. It's always our goal to provide an exceptional dining experience and we're glad we could do that for you. We look forward to your next visit. Best, The Management Team
   

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8. S

   Soni

   VIP

   Fort Lauderdale

   107 reviews

   4.0

   107 reviews

   Dined on February 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We enjoyed the service provided by our Waitress Elizabeth and our cook Victor. Price keep going up, what use to be a splurge is now a luxury
   

   Benihana - Miramar, FLResponded on February 7, 2025

   Thanks for the review, Soni! We're thrilled to hear that you enjoyed our service and the quality of our food at Benihana - Miramar, FL. We understand that there might be some changes in pricing and we're committed to providing the best experience for our guests. We appreciate your feedback and look forward to serving you again soon.
   

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9. G

   Griselle

   VIP

   Miami

   14 reviews

   3.0

   14 reviews

   Dined on January 30, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   It seems we are closer than ever before to the strangers sharing our table. We were six and were sandwiched in between two other couples. Not sure if those tables were for 8 people before but the space in between the chairs is way too close from comfort. Prices have gone up considerably and birthday certificates remain at $30 when the average dinner price is $50 as rice is separate. We will not be returning any time soon. Our waiter was very busy and did not check on us like in previous occasions.
   

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10. A

    Aaf

    VIP

    Orange County

    3 reviews

    1.0

    3 reviews

    Dined on January 29, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Disgusting restaurant…dirty grill, dirty floor, dirty plates… The hibachi chef dropped his knife and picked it up and started cooking again …health department should shut them down!
    

    Benihana - Miramar, FLResponded on January 31, 2025

    Hi Aaf, We're really sorry to hear about your recent experience at Benihana - Miramar, FL. It's clear that we didn't meet your expectations and for that, we sincerely apologize. We take cleanliness and safety very seriously, and we're saddened to hear that you felt this way. We assure you that we're looking into this matter and will address it promptly. We hope you'll give us another chance to show you the true Benihana experience. Best, The Management Team
    

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