Benihana - Las Colinas, TX

Review summary

1. S

   Steve

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always an excellent dining experience at Benihana in Las Colinas! John was great! Entertaining and prepared the dinner perfectly.
   

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2. M

   Matthew

   VIP

   Las Vegas

   10 reviews

   3.0

   10 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food was bland. Reservations for 2:30, sat at 3:00, food served 3:40.
   

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3. J

   Joselyn

   Dallas

   8 reviews

   5.0

   8 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is always our favorite especially for a date night.
   

   Benihana - Las Colinas, TXResponded on January 6, 2025

   Hello Joselyn, Thank you for your kind words and for choosing Benihana - Las Colinas, TX for your date night! We're thrilled to hear that we're your favorite for a date night. We're sorry to hear that you had an exceptional experience with us, and we appreciate your high ratings for our food, service, and value. We look forward to welcoming you back for more memorable experiences. Best, The Management Team
   

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4. N

   Nay

   Dallas

   8 reviews

   5.0

   8 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and a good time as always! Great start to 2025!
   

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5. S

   Suwency

   Los Angeles

   3 reviews

   4.0

   3 reviews

   Dined on January 1, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   I would have given them 5 stars if it wasn’t for having reservations and still being seated an hour later. Place was packed and they said everyone had reservations, not sure how true that was and if it was true, why would they overbook! Overall though the food was amazing as always and our chef was super nice and funny!
   

   Benihana - Las Colinas, TXResponded on January 6, 2025

   Hi Suwency, Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed the food and found our chef to be super nice and funny! We're sorry to hear about the delay in seating due to overbooking. We strive to provide the best service to our guests and your feedback helps us improve. We hope to welcome you back to Benihana - Las Colinas, TX soon. Best, The Management Team
   

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6. j

   julie

   Charleston

   6 reviews

   4.0

   6 reviews

   Dined on January 1, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Only issue was they were running about an hour behind on reservations. But considering it’s was NYE - I understand. They were very full!! Great company and service and food!
   

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7. L

   Lynda

   Dallas

   24 reviews

   3.0

   24 reviews

   Dined on January 1, 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   Arrived with 8 people for a 6:30 reservation. Tod they were 45 minutes behind. No place to sit. All seats full. Bar full. It was a mess. Seated at 7:30. Dinner was great. Food and service outstanding. Sad it started so badly and so late.
   

   Benihana - Las Colinas, TXResponded 1 day ago

   Thanks for visiting us, Lynda. We're thrilled to hear that you enjoyed your dinner and found our service outstanding. We apologize for the inconvenience you experienced due to the delay in seating and the unexpected start of your meal. We understand how frustrating that must have been, especially with such a special occasion. We're grateful for your understanding and patience, and we're glad you found the food and service to be outstanding. We hope to have the opportunity to serve you again in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, Benihana - Las Colinas, TX Management Team.
   

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8. K

   Kynlee

   Sacramento

   1 review

   3.0

   1 review

   Dined on December 31, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The fried rice was not the best that I’ve had here, and they did not offer us our ice cream. 
   

   Benihana - Las Colinas, TXResponded 7 days ago

   Thanks for the review, Kynlee. We're sorry to hear that the fried rice didn't meet your expectations. At Benihana - Las Colinas, TX, we strive to provide the best dining experience for our guests and it seems we fell short this time. We appreciate your feedback on the rice and ice cream as it helps us improve. We hope you'll give us another chance to impress you with our food and service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best, The Management Team
   

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9. N

   Nico

   VIP

   Houston

   8 reviews

   3.0

   8 reviews

   Dined on December 31, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Just ok experience. Restaurant is dated and needs some maintenance and love. Our server was new and nice but the service was slow, they forgot one of the kids’ meals, and overcharged us after not applying a birthday certificate. He offered a gift card but we didn’t plan to come back and the manager was able to adjust. Despite forgetting the kids meal and only bringing it out after everyone was done, we were still charged for it. He initially said he was taking it off but then never did. Far from the kind of experience I expected with a $300 total for five people.
   

   Benihana - Las Colinas, TXResponded 7 days ago

   Hi Nico, Thank you for taking the time to share your experience at Benihana - Las Colinas, TX. We're sorry to hear that it didn't meet your expectations. We take your feedback seriously and will address the issues you've raised about service speed and billing. We also appreciate your comments about our maintenance and the need for love in our restaurant. We hope to have another opportunity to provide you with the kind of experience you expected from us. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best, The Management Team
   

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10. S

    Susan

    Dallas

    1 review

    5.0

    1 review

    Dined on December 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We made a reservation online. They seated us within 10 minutes. The service was awesome. The food was very tasty and awesome very entertaining. We go once a year to celebrate my birthday and our daughter‘s birthday.
    

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