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Benihana - Chandler, AZ, Chandler, AZ

Benihana - Chandler, AZ

4.0
4
5245 Reviews
$30 and under
Japanese

Make a reservation

2 people
7:00 PM
Booked 105 times today
You're in luck! We still have 3 timeslots left
Additional seating options
  • Good for special occasions
  • Good for groups
  • Lively
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of operation
    Mon, Tue, Fri–Sun 11:00 am–11:00 pm Wed, Thu 11:00 am–10:00 pm
  • Phone number
    (480) 812-4701
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Neighborhood
    Chandler
  • Cross street
    101 Freeway Exit
  • Parking details
    Free parking.
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

What 5,245 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.2Food
  • 4.1Service
  • 4Ambience
  • 3.7Value

NoiseModerate

Loved For

  • East Valley

    Kid-friendly

  • East Valley

    Most Booked

Review summary

AI-generated from verified diner reviews
Benihana in Chandler, AZ offers a lively dining experience with "great food" and "entertaining chefs" like Justin and Alex. While some guests report "slow service" and "long wait times," many enjoy the engaging atmosphere for special occasions. It's a hit for celebrations, despite occasional hiccups in service and temperature issues.
5,245 Reviews
  1. Nicole

    Phoenix

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful experience as always! Chef Hong is top tier!

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  2. Linda

    Phoenix

    5 reviews

    5.0

    5 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Jon was a great chef!! We got in quickly and it was all good.
    Benihana - Chandler, AZResponded 1 day ago
    Hello Linda, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us, especially since you made it quick and all things were good. Your kind words truly mean a lot to us. We look forward to serving you again soon at Benihana - Chandler. See you soon! Best regards, The Management Team

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  3. Kristen

    Seattle

    7 reviews

    1.0

    7 reviews

    Dined 5 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    HORRIBLE WASTE OF MONEY!!! If you have 3 hrs and several hundred dollars to waste, this dirty restaurant is for you! The whole place needs a cleaning and repair job. Waited 30 min past reservation time to be seated. Then took FOREVER to get drinks and order. Finally got a cook after 1.5 hrs. Portion sizes are way smaller than they used to be. You will not have left overs. Don't get suckered on the extra $7 ea for chicken fried rice. Drinks were ALL ice. Never again!!!!
    Benihana - Chandler, AZResponded 4 days ago
    Hello Kristen! We're truly sorry to hear about your recent experience at Benihana - Chandler. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. Your feedback is invaluable to us, and we will definitely address the issues you've raised about the wait times, portion sizes, and service. We understand how frustrating it must have been to wait for your order and to have to wait for drinks. We're also sorry for the inconvenience caused by the ice in our drinks. We'll definitely take your comments into account as we strive to improve our services. We hope you will give us another chance to provide you with the dining experience you deserve.

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  4. Roise

    Phoenix

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Danny was our chef and Ramon was our server. They both did an excellent job. Thank you!
    Benihana - Chandler, AZResponded 4 days ago
    Hey Roise! Thanks for the feedback! We're thrilled to hear that you enjoyed your dining experience with us at Benihana - Chandler. We're especially glad that our chefs and servers met your expectations. We strive to provide excellent food and service, and your kind words are a testament to our efforts. We appreciate your high ratings and look forward to serving you again soon!

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  5. Joe

    San Francisco

    1 review

    2.0

    1 review

    Dined 7 days ago

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3
    This place is a fun experience to bring family and we have been here many times. However, the service has become awful and intolerable, and it is way overpriced and thus we will no longer be returning. Although the staff were very friendly and the chefs are entertaining, they are way understaffed. We waited over 1 hour after being seated for the chef to arrive and thus lunch took over 2 hrs. Unfortunately this had been my experience the past 2 or 3 times there and therefore will not return. For basically $50 per entree, you would be much better served at many other nice restaurants.
    Benihana - Chandler, AZResponded 5 days ago
    Hey Joe! Thanks for the feedback. We're sorry to hear about your recent experience at Benihana - Chandler. We strive to provide excellent service and it's clear we fell short during your visit. We understand the importance of timely service and we apologize for the delay you experienced. We also acknowledge your concerns about pricing and staffing levels. We're always looking for ways to improve and your feedback is invaluable in this process. We hope you'll consider giving us another chance to provide a better experience. Best regards, The Management Team

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  6. Michael

    Phoenix

    1 review

    2.0

    1 review

    Dined 7 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    Reservation for 8. Sat down 10 min which was great. Didn’t get a chef for an hour after people who sat next to us 15 min after we sat down got chef first. Wife’s bday and was disappointed with the service. Server barely came by in the hour we were eating to ask if we needed anything just said he was sorry for the wait. Manager approved us an appetizer to be comped but never even came to our table to ask us how things were. Walked right by me and asked the tables next to us how dinner was. BS. He approved a comp for bad service but couldn’t even come to our table.
    Benihana - Chandler, AZResponded 5 days ago
    Hi, Michael! We're truly sorry to hear about your experience at Benihana - Chandler. It's disappointing to know that we didn't meet your expectations in terms of service and timing. We always aim to provide our guests with the best dining experience possible, and it's clear we missed the mark during your visit. We appreciate your feedback and will certainly address these issues with our team to ensure a better experience for you and all our guests in the future. Thank you for your understanding. Best, The Management Team

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  7. YolandaC

    Phoenix

    11 reviews

    3.0

    11 reviews

    Dined on December 11, 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 5
    I tried ordering my food, but the server told me that he didn't see two things that I ordered. He said they were something that got discontinued. However, after I spoke to the manager, he made sure my order was correct.
    Benihana - Chandler, AZResponded 6 days ago
    Thanks for visiting us, Yolanda! We're truly sorry to hear about the mix-up with your order. We understand how frustrating that must have been for you. We value your feedback and will look into this matter to ensure it doesn't happen again. We're glad to hear that you were satisfied with the value and quality of your meal. We hope to serve you again soon.

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  8. Yves

    VIP

    San Francisco

    14 reviews

    4.0

    14 reviews

    Dined on December 10, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Food overall was good, but I would say a bit better quality and not soo much would have been better... First we had to wait and then we were rushed...
    Benihana - Chandler, AZResponded on December 11, 2024
    Thanks for the review, Yves! We're glad to hear that you enjoyed our food at Benihana - Chandler. We apologize for the delay you experienced during your visit. We always strive to provide the best quality food and service, and your feedback helps us improve. We hope to have the opportunity to serve you again soon and provide a more pleasant experience.

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  9. Jason

    VIP

    Phoenix

    6 reviews

    3.0

    6 reviews

    Dined on December 9, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Didn’t get seated until 45 minutes after reservation and an hour and 45 minutes after reservations before they started to cook the food.
    Benihana - Chandler, AZResponded on December 12, 2024
    Dear Jason! Thanks for the feedback. We're sorry to hear about your experience at Benihana - Chandler. We understand how frustrating it can be to wait, especially when you have a reservation. We apologize for the inconvenience and appreciate your patience. We're glad to hear that you enjoyed the food, but we understand that it was not up to your expectation. We're constantly working to improve our service and your feedback is very helpful in this process. We hope to have the opportunity to serve you again and provide a better experience.

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  10. Carolyn

    Phoenix

    1 review

    1.0

    1 review

    Dined on December 9, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Our reservation for two was at 5, we didn’t leave u til after 9pm. We were sat immediately. Our complications were unimaginable, our food was over seasoned and not served as ordered.
    Benihana - Chandler, AZResponded on December 11, 2024
    Hello, Carolyn! We're truly sorry to hear about your recent experience at Benihana - Chandler. It's disappointing to know that we fell short of our service standards, especially given the circumstances. We understand how frustrating it can be to have issues with your reservation, your food, and the overall service. We take all feedback seriously and will use this as an opportunity to improve. We hope to have the opportunity to serve you again in the future and provide a better experience. Best, The Management Team

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FAQs

Benihana - Chandler, AZ does offer delivery in partnership with Postmates and Uber Eats.

Benihana - Chandler, AZ is rated 4 stars by 5245 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 105 times today
You're in luck! We still have 3 timeslots left
Additional seating options

Order delivery or takeout

Google Map for Benihana - Chandler, AZ

3025 W Chandler Blvd, Chandler, AZ 85226-5220

Dining areas

Additional information

  • Cross street
    101 Freeway Exit
  • Neighborhood
    Chandler
  • Hours of operation
    Mon, Tue, Fri–Sun 11:00 am–11:00 pm Wed, Thu 11:00 am–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Free parking.
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine
  • Phone number
    (480) 812-4701
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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