Benihana - Beaverton, OR

Review summary

1. E

   Elizabeth

   Portland

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The organization of the hostesses absolutely sucked I made reservations for 6:15 and they called to say we would be squished ect multiple times and than on arrival we were pretty much a walk in we waited over an hour the chef and server were amazing cool funny talented people with great energy the hostesses suck
   

   Benihana - Beaverton, ORResponded today

   Hello Elizabeth, We're thrilled to hear that you enjoyed your experience at Benihana - Beaverton, OR! It's great to know that our team made a positive impression on you. We apologize for the inconvenience caused by the wait, and we appreciate your patience. We're also sorry to hear about your experience with our hostesses. We always aim to provide a comfortable and enjoyable environment for our guests, and we'll definitely look into this. We hope to see you again soon!
   

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2. K

   Kenneth Breeze

   Portland

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an excellent time a fantastic experience. The service was perfect. The value was outstanding. The staff was incredible.
   

   Benihana - Beaverton, ORResponded today

   Thanks for the review, Kenneth! We're thrilled to hear that you had an excellent time at Benihana - Beaverton, OR and that you found our service to be perfect. It's wonderful to know that you appreciated the value we offer as well. We're proud to be one of the best in the area, and we're glad that you had a fantastic experience with our staff. We look forward to serving you again soon!
   

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3. D

   Deborah

   Orange County

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were amazing! Always a great place to visit and a fun experience.
   

   Benihana - Beaverton, ORResponded today

   Hello Deborah, Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Benihana - Beaverton, OR and found our food and service to be top-notch. We strive to create memorable experiences for our guests and it's wonderful to know we hit the mark with you. We look forward to welcoming you back for another fun dining experience soon! Best regards, The Management Team
   

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4. I

   Ian

   Portland

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Had a great experience with the staff and enjoyed the food. We did have to wait a while for our table even though we had a reservation so just be aware that may happen.
   

   Benihana - Beaverton, ORResponded today

   Hello Ian, Thank you for taking the time to share your experience at Benihana - Beaverton, OR. We're thrilled to hear that you enjoyed the food and found our staff to be friendly. We understand that waiting for your table can be frustrating and we apologize for any inconvenience. We appreciate your patience and understanding. We're always striving to provide the best service and food experience for our guests and your feedback is invaluable in helping us do that. We hope to have the pleasure of serving you again in the future. Best Regards, The Management Team
   

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5. OT

   OpenTable Diner

   Portland

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 4

   Got seated at 7:15 for a 6:00 reservation. Table heat wasn’t working so ended up taking forever. But our chef Felix was so entertaining!!! Loved him and the food.
   

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6. R

   Ron

   Portland

   20 reviews

   3.0

   20 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   We were seated within 5 minutes after checking in. We were seated in the back of the restaurant where the 4 older grills are located. (just off of the main dining room). Chef Andy came and proceeded to clean the grill and the exhaust fan above was dripping oil residue on the grill and on him. Luckily Andy noticed the drips right away and went and got a towel to wipe off the vent. The table beside us also had a filthy exhaust vent. Not sure how nobody else noticed the oil dripping from the vents above prior to us sitting down. It looked as if the vents had not been cleaned in a while. A little concerning how dirty they were. The newer tables in the main dining room do not have the overhead vents, so not an issue for those diners. Time for BH to replace the older tables. Just saying.
   

   Benihana - Beaverton, ORResponded 5 days ago

   Hey Ron, We're truly sorry to hear about your recent experience at Benihana - Beaverton. We strive to provide the highest level of service and it's clear we fell short this time. We understand your concerns about the cleanliness of our facilities and we assure you that we take matters like this very seriously. We're taking your feedback seriously and we'll be sure to address this issue. We hope you'll give us another chance to provide the high-quality dining experience we're known for. Best, The Management Team
   

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7. T

   Tonya

   San Francisco

   1 review

   1.0

   1 review

   Dined on January 5, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   We had reservations for 645 and we did not get seated until 745. Once seated we did not eat until 830 and did not finish with dessert until 930pm. By the time we paid it was almost 10pm. Just not acceptable
   

   Benihana - Beaverton, ORResponded on January 6, 2025

   Hey Tonya, we're really sorry to hear about your recent experience at Benihana - Beaverton, OR. We understand that waiting can be frustrating, especially when you've made a reservation. We're glad to hear that you eventually arrived for your meal, but we're sorry to hear that you felt it was not up to our usual service standard. We always aim to provide an enjoyable dining experience, and we regret that we missed the mark this time. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make it right. Thank you for your understanding. - The Management Team
   

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8. S

   Sara

   Hawaii

   1 review

   1.0

   1 review

   Dined on January 5, 2025

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 2

   We arrived about 10 minutes before our reservation only go be told they were running behind. They had no ETA for when we would get to sit down. We ended up waiting for 40 minutes with a group of loud rude boys before getting to sit down. We then waited about 10 more minutes before getting to order anything. The first two courses were forgettable. When our chef finally got to the table we could not hear or understand him most of the time. He also don't speak much while he was cooking, and didn't do anything fun with the knives. The food was okay, but we were told the show would be worth the money and it was not. We could have gone to another place that was cheaper and enjoyed ourselves more for less.
   

   Benihana - Beaverton, ORResponded on January 6, 2025

   Thanks for visiting us, Sara. We're truly sorry to hear about your experience at Benihana - Beaverton, OR. We understand that waiting can be frustrating, especially when you're not served with the appropriate timing. We also apologize if you found our service lacking in terms of communication. We strive to provide a memorable dining experience for all our guests, and it's clear we fell short during your visit. We appreciate your feedback and will use it to improve our service and food quality. We hope you'll give us another chance to provide a better experience in the future. Best regards, Benihana - Beaverton, OR Management Team
   

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9. T

   Tony

   Portland

   1 review

   5.0

   1 review

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating birthdays with our grandkids. They loved the experience and everyone made it special. Would go again in a heartbeat. Lots of menu choices so everyone could find something they liked.
   

   Benihana - Beaverton, ORResponded on January 6, 2025

   Thanks for the review, Tony! We're thrilled to hear that you and your grandkids had a wonderful birthday celebration at Benihana - Beaverton, OR. It's great to know that everyone made it special for your special occasion. We're happy to provide a variety of menu choices to cater to everyone's tastes. We appreciate your kind words and look forward to welcoming you back soon! Best, The Management Team
   

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10. M

    Matthew

    Portland

    6 reviews

    5.0

    6 reviews

    Dined on January 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A true celebration!!! Just an incredibly fun and delicious dinner. Loved our server Aaron and Chef Nick. A great night! Thank you!!
    

    Benihana - Beaverton, ORResponded on January 6, 2025

    Hello Matthew, We're thrilled to hear that you had such a great time at Benihana - Beaverton, OR! It's always our goal to provide an enjoyable dining experience, and we're glad we hit the mark for you. We're especially delighted that you enjoyed our food and service. We look forward to welcoming you back for another celebration soon! Best regards, The Management Team
    

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