Benihana - Anchorage, AK

Review summary

1. L

   Luísa

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great experience! Our chef was funny and we had a great time!
   

   Is this helpful?

   Report
2. L

   Laurel

   New Mexico

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   My friends and I thoroughly enjoyed our Thanksgiving Dinner at Benihana’s!! We took home a few leftovers, but we didn’t have to cook and clean up any messes! The food was delicious and Jason the Server was very attentive. I can’t remember the name of our cook, but he was wonderful. And at the next table Dennis was friendly and always had a Big Smile! We enjoyed our time there VERY MUCH!!
   

   Is this helpful?

   Report
3. A

   Angie

   Anchorage

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Kids loved the experience. Missed the yum yum sauce and the flying shrimp.
   

   Is this helpful?

   Report
4. A

   Alexander

   Anchorage

   6 reviews

   4.0

   6 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Dennis who was our chef was great as always! Highly recommend him to our friends and family.
   

   Benihana - Anchorage, AKResponded on November 11, 2024

   Thanks for the feedback, Alexander! We're thrilled to hear that you had a great experience with us at Benihana - Anchorage. It's always a pleasure to serve our valued customers and their friends and family. We're glad that our team made your visit enjoyable. Your high recommendation means a lot to us. We look forward to serving you again soon!
   

   Is this helpful?

   Report
5. D

   Diana

   Anchorage

   2 reviews

   5.0

   2 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our chief was fun and very talented! Lots of fun.
   

   Benihana - Anchorage, AKResponded on November 9, 2024

   Dear Diana! What's up? Thanks for the feedback! We're thrilled to hear that you had a fun and talented time at Benihana - Anchorage. We're always here to provide an excellent experience, so your praise means a lot to us. We noticed that you rated our food a bit lower, and we appreciate the honesty. We're always working on improving our dishes, and your feedback helps us do that. We hope to see you again soon!
   

   Is this helpful?

   Report
6. J

   Jillian

   Anchorage

   5 reviews

   4.0

   5 reviews

   Dined on November 4, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Service was good and food tasted good. Our issues, whoever prepped the cart didn’t measure correctly, so everything was short. Not enough veggies, wrong count on shrimp, not rice for everyone to have a bowl; only thing correctly prepped was the entree. Also, the wagyu was not true wague beef; it was good, but not worth the price. This was not our typical experience here, so chalking it up to an off night, but there shouldn’t be an off night when you change such high prices.
   

   Benihana - Anchorage, AKResponded on November 5, 2024

   Hi, Jillian! Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our service and food. We apologize for the mix-up with your order and the incorrect portion sizes. We're also sorry to hear that the wagyu beef didn't meet your expectations. We take all feedback seriously and will use this as an opportunity to improve. We hope you'll give us another chance to make your next visit a better experience. Best regards, Benihana - Anchorage Management Team
   

   Is this helpful?

   Report
7. L

   Li Mei

   Anchorage

   2 reviews

   4.0

   2 reviews

   Dined on November 4, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   I am disappointed that I couldn’t use my Chef’s Table $30 gift from Benihana’s on my ACTUAL BDay. It fell on a Sunday and the place was busy but not full. Coupon is only M-Th. 🤷🏼‍♀️
   

   Benihana - Anchorage, AKResponded on November 5, 2024

   Hi Li Mei! We're sorry to hear about your experience with the Chef's Table on your actual birthday. We understand that the timing might have been unexpected, but we're glad to hear that our service was able to make a positive impact. We hope that you'll give us another chance to impress you with our culinary offerings on your special days. Thank you for your feedback, and we hope to serve you again soon. Best Regards, The Management Team at Benihana - Anchorage
   

   Is this helpful?

   Report
8. g

   gina

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The chief was great just sadden about the prices . Such an increase it’s almost unaffordable.
   

   Benihana - Anchorage, AKResponded on November 4, 2024

   Hi Gina! Thank you for your review and for rating us highly. We're thrilled to hear that you enjoyed our service and food at Benihana - Anchorage. We understand that the increase in prices is a concern and we truly value your feedback. We're always looking for ways to improve our offerings and service, and your comments will certainly help us in that endeavor. We hope to see you again soon for another great dining experience.
   

   Is this helpful?

   Report
9. A

   Andrzej

   Anchorage

   2 reviews

   5.0

   2 reviews

   Dined on October 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and atmosphere. Extremely attentive and pleasant service. Highly recommend to go out there.
   

   Benihana - Anchorage, AKResponded on October 31, 2024

   Hello, Andrzej! Thank you so much for your glowing review! We're thrilled to hear that you enjoyed the food and atmosphere at Benihana - Anchorage. Our team is always ready to provide excellent service and it's great to hear that we met your expectations. We appreciate your high recommendation and look forward to welcoming you back soon! Best regards, The Management Team
   

   Is this helpful?

   Report
10. T

    Tim

    Anchorage

    5 reviews

    5.0

    5 reviews

    Dined on October 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Was a great place to eat, the food was great, the staff was super friendly and nice!
    

    Benihana - Anchorage, AKResponded on October 27, 2024

    Hello Tim! Thank you so much for your wonderful review and for giving us a perfect rating! We are thrilled to hear that you enjoyed your meal and found our staff to be super friendly and nice. Your kind words truly mean a lot to us. We strive to provide an exceptional dining experience and your feedback affirms that we are on the right track. We look forward to serving you again soon! Best regards, The Management Team
    

    Is this helpful?

    Report