Atlas

Review summary

1. J

   Jessica

   Atlanta Metro

   71 reviews

   vip
   3.0

   71 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 1

   I'm not sure where to start with this review. The good news is this was a co-birthday dinner with a dear friend and our party of 4 made the best of it because we had each other's company. I have had the privilege of dining at many Michelin stars. This experience did not deserve one. 1) No coat check. So I had to share my chair with my full length coat at a purported fine dining restaurant. 2) I made the reservation on Nov 28 for dinner on December 14. We were seated in the bar. We inquired about being moved to the dining room but were told we could not be accommodated. We asked if we could have done something different when booking the reservation to indicate we wanted to be seated in the dining room for the chef's tasting experience. We were told the dining room is first come, first served and we should have known we booked a busy Saturday night. Well then you should indicate in the reservation system that we would be seated in the bar for a greater than $2.5k dinner experience. 3) The sommeliers were a bright spot in the experience, especially the one whose name I cannot recall who recently worked at Miller Union. 4) The food was well done, however was not what I would call an exceptional culinary experience. It was beautifully presented, but some of the flavors fell flat. The highlights were the venison course and wagyu supplement. 5) The service was adequate. Not as polished or as well timed as I've experienced at other Michelin restaurants. If you are looking for a real Michelin experience in Atlanta, please go to Lazy Betty. Or maybe try this place on a non Saturday and ensure you are seated in the proper dining room.
   

   Is this helpful?

   Report
2. J

   JOHN

   Atlanta Metro

   14 reviews

   4.0

   14 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Checked in at 4:55 for a 5 pm tasting menu , early dinner so we could make the symphony at 8 and was asked to have a seat at the bar. At 5:20 I went back to the hostess and asked how much longer and they acted like I had not checked in. Food was very rushed and service was not coordinated at all, servers trying to place food while sommelier was explaining the wine presented, interrupting him on 4 separate occasions. Maxwell, the sommelier is outstanding, knew his wine selections very well and was very informative. I would not have enjoyed it as much had it not been for him. $1500 dinner for 2 and don’t think the value is there. For reference, we usually make a point of trying various Michelin star restaurants when traveling and this did not compare. Maybe it was a bad night.
   

   Is this helpful?

   Report
3. M

   Marcela

   Western NC

   14 reviews

   vip
   5.0

   14 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience with friends and good food and the best wine.
   

   Is this helpful?

   Report
4. J

   Josh

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were outstanding. A member of our party has Celiac’s Disease and the staff at Atlas made sure to provide gluten free recommendations for each course. They also brought out some of the best tasting gluten free bread we’ve ever had and separate butter to help avoid cross contamination! Each dish was expertly plated and tasted heavenly.
   

   AtlasResponded 3 days ago

   Thanks for the review, Josh! We're delighted that you enjoyed your visit to Atlas. Your kind words about our food and service truly made our day. We are also pleased to hear that our team was able to offer suitable recommendations for your party. We take dietary restrictions very seriously and are pleased that we were able to accommodate and provide a memorable dining experience. Thank you again, and we look forward to welcoming you back soon! Best, The Management Team
   

   Is this helpful?

   Report
5. A

   Allen

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Atlanta’s most consistent fine dining experience. Presentation delights the senses.
   

   AtlasResponded 3 days ago

   Hey Allen, Thank you for taking the time to leave us such a fantastic review. We're thrilled to hear that you enjoyed your dining experience at Atlas and found our service, presentation, and value to be consistent. We strive to provide a memorable experience for all our guests and it's wonderful to know we're achieving that. We look forward to welcoming you back soon! Best, The Management Team
   

   Is this helpful?

   Report
6. M

   Mike

   Atlanta Metro

   1 review

   vip
   5.0

   1 review

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had our Anniversary dinner at Atlas and the food and service was outstanding. Andre was so welcoming and provided some of the best service that we’ve ever had. It was an amazing experience overall and we can’t wait to come back with family and friends and looking forward to asking if Andre is available. It’s no wonder that you all received a Michelin star and hope you all get a second one in the future.
   

   AtlasResponded 3 days ago

   Hello Mike, Thank you for choosing Atlas to celebrate your anniversary dinner and for taking the time to leave us this wonderful review. We're thrilled to hear that you had an outstanding experience with us. It's wonderful to know that our team member, Andre, provided you with some of the best service that you’ve ever had, and that you enjoyed our food. We're also delighted to hear that you're looking forward to your next visit with your family and friends. We look forward to welcoming you back soon! Warm regards, The Management Team
   

   Is this helpful?

   Report
7. P

   Pamela

   Miami

   3 reviews

   5.0

   3 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The fine dining experience at Atlas was just what I needed. As a business owner, I work 7 days a week and find myself putting enjoyment of life at the very end of my priority list. I can't wait to come back to Atlanta and go to Atlas again!
   

   AtlasResponded on December 2, 2024

   Hi Pamela, We're thrilled to hear about your wonderful experience at Atlas! It's fantastic to know that your time with us helped to bring a little more enjoyment into your life. We aim to provide a memorable experience for all our guests and it's heartwarming to hear that we were able to do just that with you. Your kind words truly mean a lot to us and we can't wait to welcome you back on your next visit to Atlanta! Best regards, The Management Team
   

   Is this helpful?

   Report
8. E

   Erin

   New York City

   4 reviews

   2.0

   4 reviews

   Dined on November 29, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Not the standard service or food quality of when I had dined there a year ago. Perhaps it was because of the thanksgiving holiday. Our first courses were sent out before our waiter could take our order. Drinks were slow. Fish was cold. Dessert was a pistachio nightmare. Overall left feeling like it was either an off night or Atlas is loosing its luster.
   

   Is this helpful?

   Report
9. T

   Tania

   Jacksonville

   4 reviews

   vip
   5.0

   4 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Went to Atlas for Thanksgiving dinner, and it was delicious. They even sent us home with a care package of delicious food.
   

   AtlasResponded on December 2, 2024

   Hi Tania, Thanks for visiting us at Atlas and for taking the time to share your experience. We're thrilled to hear that you enjoyed your Thanksgiving dinner and that our to-go treat made your day! It's always our goal to provide delicious food and excellent service, and we're glad we hit the mark for you. We appreciate your feedback and look forward to serving you again soon. Best wishes, The Management Team
   

   Is this helpful?

   Report
10. R

    Robin

    Atlanta Metro

    2 reviews

    5.0

    2 reviews

    Dined on November 28, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Best Thanksgiving experience our family has ever had. The ambience in the room was warm, friendly and comfortable. The service was attentive and the food was delicious. The only wrong choice you can make on the menu is a pistachio dessert that is served in a puff pastry that looks like a bagel. I can honestly say I don’t think I have ever ordered a dessert and not eaten it because it just wasn’t good. Had no flavor and didn’t present well either. Everyone else’s desserts were amazing and we all shared. Hoping to make Atlas a new Thanksgiving tradition l.
    

    AtlasResponded on December 2, 2024

    Hey Robin, Thanks for visiting us at Atlas and for sharing your Thanksgiving with us. We're thrilled to hear that you had a great time and enjoyed our service and food. We appreciate your honest feedback on our desserts. We're sorry to hear that the pistachio dessert didn't hit the mark for you. Your feedback is important to us and we will certainly consider your suggestion. We look forward to serving you and your family for many more memorable holidays. Best wishes, The Management Team
    

    Is this helpful?

    Report