Alexandra's at Turf Valley

Alexandra's at Turf Valley reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Monica

   Baltimore4 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   We enjoyed our stay there, however, I am not a fan of the restaurant there. Each time I've been there, the food is neither hot, and the service is ok. Returned this time, as I purchased a package deal to celebrate my husband's birthday & breakfast was included. I was hoping that perhaps in the lapse of time since I last visited there, it would have improved. This time however was probably the worst service. The server certainly was rushed (and not just w/ us). Hardly any follow up. No attention to detail & definitely not personable. Requested some items that she never brought ie water, napkins. It appears they may have understaffed for breakfast time servers. It will be a while again before we visit if ever.
   

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2. H

   Heidi

   Baltimore3 reviews

   3.0

   Dined on March 22, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The food and service is really sub par. We continue to go because we like to sit outside and watch the weddings in the summer. I wish they offered more low calorie items to choose from also.
   

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3. m

   mbh12mbh VIP

   Baltimore23 reviews

   4.0

   Dined on March 12, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   I am a long time patron (over 15 years). Some menu options have changed but the waitress was good enough to have the kitchen make an item no longer on the menu.
   

   Alexandra's at Turf ValleyResponded on March 13, 2025

   Thank you for your continued patronage through the years. We are happy the waitress was able to help you out and we look forward to seeing you again soon.
   

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4. AN

   AmandaN

   Baltimore5 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was great and waiter was very good! Manager came and checked on us as well!
   

   Alexandra's at Turf ValleyResponded on March 13, 2025

   Thank you for your review. We are glad you enjoyed the food and service. We hope you visit again.
   

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5. D

   Dawn

   Washington DC1 review

   1.0

   Dined on March 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   The hostess was very rude both on the phone and upon our arrival. Luckily our waitress was very pleasant. Though the restaurant was not busy it took forever for our food to come out and we were late for our event. We had only ordered a few appetizers - brisket nachos & crab toast. When the food finally arrived all the food was cold and the quality was poor.
   

   Alexandra's at Turf ValleyResponded on March 5, 2025

   Thank you for your feedback. I apologize that hostess was not pleasant and food did not meet your standards. I will share your feedback with our management team to address your concerns. We hope you will give us another opportunity to provide an improved experience.
   

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6. OT

   OpenTable Diner

   Baltimore3 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Alex was an amazing server. Attentive and knowledgeable
   

   Alexandra's at Turf ValleyResponded on March 5, 2025

   Thank you for your review. We are glad you enjoyed the great service. We hope you visit again.
   

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7. S

   Shayne VIP

   Colombia15 reviews

   3.0

   Dined on February 16, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   The service was extremely slow. We waited at least 40 minutes for our order.
   

   Alexandra's at Turf ValleyResponded on February 18, 2025

   Thank you for your feedback. I apologize that it took a long time to receive your order. I will share your feedback with our management team. We hope you visit again for an improved experience.
   

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8. V

   Vanessa

   Baltimore2 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was delicious, took a long time to get (about 40 mins for breakfast foods) but they just started serving brunch and were very busy, full restaurant and 2 parties.
   

   Alexandra's at Turf ValleyResponded on February 18, 2025

   Thank you for your review. We are glad you enjoyed the delicious food. I apologize that it took some time, and I will share with our management team. We hope you visit again!
   

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9. V

   Vanessa

   Baltimore2 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was delicious and everyone was courteous, food came out quickly and correct.
   

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   Alexandra's at Turf ValleyResponded on February 18, 2025

   Thank you for your review. We are glad the food was delicious, and that staff was courteous. We hope you visit again.
   

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10. J

    Julie

    Baltimore7 reviews

    5.0

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Food was good, drinks were delicious! Waitress was wonderful!
    

    Alexandra's at Turf ValleyResponded on February 18, 2025

    Thank you for your review. We are pleased that you enjoyed the food, drinks and service. We hope you visit again.
    

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