350 First - Doubletree Hilton

350 First - Doubletree Hilton reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Alice

   Denver6 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Based on some reviews concerning long wait times, we were a bit worried about getting to our event on time after dinner. We sat down at 5:30 and we’re done and paid by 6:30. The restaurant was about 80% occupied when we got there. 100% occupied when we left. Food was excellent (cedar plank salmon and Cajun pasta), service was top notch. We will be back for sure!
   

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2. A

   April

   Des Moines1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food was excellent. Our only complaint about the service was our dirty plates were never removed from the table.
   

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3. B

   Brian

   Des Moines1 review

   1.0

   Dined on March 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Made a 645 reservation for two with a special note that we needed to be done by 7:45 for an 8 o’clock show. Arrived early and got seated early. So far, so good. Our server, Patrick came and took drinks and appetizer order. He returned TWICE to ask what our drink orders were again. After 25 minutes, at roughly 7 o’clock, I found Patrick at the bar and was finally able to get our drinks, one of which was incorrect. Sat at the table until 720 with no appetizers or salads. At 7:20, after sitting for nearly an hour, I told Patrick I wanted to cancel the food order and just pay for the drinks and leave because we had to go. We sat another five minutes waiting for the check. I finally walked up to the bar again and found Patrick and asked to pay for my drinks, so we could leave. After standing another 2 to 3 minutes, waiting for him to present me a check, I asked to speak to the manager. I told him we were leaving and canceling our food order because we’ve been there now an hour and had never been served. To his credit, the manager didn’t charge me for the drinks. Restaurant was about 75% full. View was nice, but the service was terrible. Honestly can’t comment on the food because we never did get served and one of the two drinks ordered was incorrect. Very disappointing. I wish I could give negative stars.
   

   350 First - Doubletree HiltonResponded 4 days ago

   We sincerely apologize for the service level received on the arena performance night. We have shared this feedback with the leadership team to help re-evaluate service and prevent this from happening again.
   

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4. J

   Jonathan

   Toronto1 review

   3.0

   Dined on March 9, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   The service was very slow. Two of us ordered steaks and they were overcooked and dry. The salmon and cod were good. It took an hour and a half to get our food with 5 people. There were fruit flies all around our food and it is early March. The value was definitely not worth the price.
   

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5. J

   Julia

   Des Moines3 reviews

   5.0

   Dined on February 18, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very good restaurant for a night out in downtown. Excellent blood orange mule. Will be back soon
   

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6. J

   Jeffrey

   Des Moines2 reviews

   5.0

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me and my special lady decided to celebrate post Valentine’s Day with a nice dinner, wine and view of the city skyline and it was a beautiful evening we both enjoyed
   

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7. L

   Logan

   Tampa1 review

   2.0

   Dined on January 1, 2025

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 2

   To start we got there and we were seated with in 5 minutes of our reservation. Our waitress was amazing she went above and beyond to make sure we had a great experience or make the experience better…..she took our orders right away and we were really looking forward to the menu! She took our order and about 30 mins later we got 2 of 6 drinks, she told us she was waiting on the bartender to get the remaining. She comes back and says they are out of moscato and we ordered 2 bottles. So she got us a different one and made sure to take care of us since we had to wait so long. After that she comes back and says they are out of the filet of beef. One of their menu items that they only have 3 entrees of. Asked if they could do a New York strip instead. We all say yes. An hour and half goes by and we finally get our salad…yea a salad. Then 20 mins go by we get our entrees 2 salmon entrees and 4….filet of beef’s. Yea you read that right. Why did the kitchen tell our waitress that they were out then offer us something different then come out with the original…..k fine whatever. The food was very good, Nicole made the experience a good one. After being there for almost 2 1/2 hours for a limited menu. It could have been done way better. First time being to the restaurant, the kitchen service was terrible and makes me not want to return. Nicole deserves a raise. All and all Nicole amazing her staff that’s suppose to make her the best, failed her.
   

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8. N

   Nick

   Orlando16 reviews

   3.0

   Dined on January 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The menu at restaurant was different from open table menu for nye. Server was very slow and only came over twice in the 1.5 hours we were there.
   

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9. R

   Rick

   Chicago7 reviews

   5.0

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food, great service, good view, reasonable price. Very impressed.
   

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10. K

    Kaylee

    Des Moines1 review

    2.0

    Dined on November 24, 2024

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 3

    Our appetizer was good, however the dinner itself was not and definitely not worth the price. The steak was ordered Medium Rare and was way over cooked and well done in some areas. The shrimp tacos had 3 little pieces of shrimp in them, and was just not appetizing. The drinks were great, and our server was amazing! We had great service, but the quality of the food was not worth the price we had to pay.
    

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